cant see data in admin side look in image he dont load anythink…

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Ultimate cant see data in admin side look in image he dont load anythink…

Viewing 17 reply threads
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    • #130732
      perets.studio
      Participant

      cant see data in admin side look in image he dont load anythink…
      not order
      not products
      please help 🙂

      Attachments:
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    • #130772
      Sushobhan
      Keymaster

      Hello,

      Thank you for getting in touch with us!

      Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

      To determine that, please follow this troubleshooting guide:
      https://wclovers.com/knowledgebase/conflict-check/

      Only the site admin would know and your users won’t be affected by this troubleshooting.

      Please let us know if you find the cause.

      Looking forward to helping you.

      Thank You!

    • #130971
      aisaac92
      Participant

      I am getting the exact same problem. Did you find a solution for this?

    • #130976
      aisaac92
      Participant

      I also have done the site health checks and there are no conflicts.

    • #131001
      paul-8288
      Participant

      I have the same problem, after updating all WCFM plugins including ultimate today, none of the admin menus work.

      No Products show
      No vendors show
      No orders show

      This happened immediately after the upgrade. I was using the site fine before it.

      Attachments:
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    • #131009
      paul-8288
      Participant

      Console is throwing the following error in wcfm-script-core.js

      Uncaught TypeError: jQuery(...).qtip is not a function
          at HTMLSpanElement.<anonymous> (wcfm-script-core.js:3)
          at Function.each (jquery.js:2)
          at n.fn.init.each (jquery.js:2)
          at initiateTip (wcfm-script-core.js:3)
          at HTMLDocument.<anonymous> (wcfm-script-core.js:8)
          at i (jquery.js:2)
          at Object.fireWith [as resolveWith] (jquery.js:2)
          at Function.ready (jquery.js:2)
          at HTMLDocument.J (jquery.js:2)
    • #131020
      paul-8288
      Participant

      Just another update, I rolled back WCFM – WooCommerce Frontend Manager to version 6.4.8 and everything works fine again. I tried reinstalling 6.5.0 and the same issue occured so I rolled back to 6.4.8

    • #131035
      Sushobhan
      Keymaster

      Please clear all your local and server cache and try again. That should fix the issue.

    • #131050
      paul-8288
      Participant

      Thanks, did you read my posts?

      All my vendors were having the same issue, this was not isolated to my machine. I also turned off all caching and tried in a different browser, same issue. The only thing that worked was rolling back to a previous version of the plugin.

    • #131058
      Sushobhan
      Keymaster

      Hi,

      Thanks, did you read my posts?

      Yes of course 🙂

      The error you got related to jQuery(…).qtip is a caching issue. From this version to improve speed and performance, we did many optimizations one of them is reducing the number of JS and CSS files.
      Now if you are using any caching you will need to purge all the cache. Some of the servers even offer an additional cache of their own, so if that applies to you, you’ll need to clear that too. And, lastly your local browser cache.
      Let me know if that solves the issue.

      Thank You!

    • #131067
      paul-8288
      Participant

      Yes, I had already done that.
      Browser cache
      Varnish Cache
      Op Cache
      Page Cache

      All cleared, force reload many times.

      Even disabled our caching plugin, same problem. Only fix is to roll back.

    • #131069
      Sushobhan
      Keymaster

      Hi, @Paul Do you have a staging site? Can you please provide me temporary access to debug this? I can’t reproduce the issue on my local site as well as in our demo site.
      Thank You!

    • #131425
      paul-8288
      Participant

      HI Sushobhan, I have managed to fix this issue.

      The problem was twofold, 1 the cloudflare cache was storing a copy of the qtip js file which was causing the issues, 2 we were minifying the qtip file to speed up the site, this was working fine beforehand but since the changes, this file cant be minimized so we turned that off and it seems to have fixed the issue.

      Glad to see your doing work on speed, our site is quite slow, anything else you can do it much appreciated, particularly if you can load CSS/JS only on the pages its required and in the footer where possible

      Thanks
      Paul

    • #131427
      Sushobhan
      Keymaster

      Glad you figure it out and thanks for updating me 🙂

    • #131498
      ing.acrd
      Participant

      Hello Paul-8288, I have the same problem, and also have cloudfare. Can you tell me how to turn the file off please? i am new in cloudfire.

    • #131510
      Sushobhan
      Keymaster
    • #131537
      ing.acrd
      Participant

      Thanks! it worked!

    • #131538
      Sanmathy Raj
      Participant

      I also had the same issue on 15 May morning after updating the plugins. Tried to empty wp fastest cache several times.but all in vain.
      Hence I rolled back the whole site with previous day backup from my cpanel jetbackup.
      Nice to hear that the issue solved after purging cloudflare cache. Iam also using bunnycdn along with cloud flare. Will purge both cache and check in my staging site which can be updated for testing again. Remember, always backup before updating plugins in live site. Never select all plugins at once to update. Update one by one. Better to check by visiting the homepage or store page after updating a plugin. Memorize or write down the plugin that you are going to update next. This is necessary to catch the culprit among the plugins. That one can be disabled for troubleshooting.

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