Cart bug

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Viewing 8 reply threads
  • Author
    Posts
    • #85119
      AvatarJamie O’Reilly
      Participant

      Hi

      We’ve found that when someone adds a single item to their cart/basket and then clicks on the ‘view basket’ button, the item in the basket automatically duplicates so there is now two such items in the basket.

      It seems to be a bug.

      Please advise.

      Jamie

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    • #85648
      AvatarJamie O’Reilly
      Participant

      Hello – we could really do with some help please as we want to launch the site this week but can’t have it that two items are going into the basket whenever anyone clicks add to cart. Please can you help?
      Many Thansk

    • #85894
      AvatarJamie O’Reilly
      Participant

      I’ve discovered that it may be a known conflict between Storefront and Woo Commerce https://docs.woocommerce.com/document/known-conflicts/

      Exploring this route now.

      Jamie

    • #86208
      WCFM ForumWCFM Forum
      Keymaster

      Hi,

      Well, we have also heard about this.

      But WCFM has nothing to do in this. WCFM has no control over this – Add to cart and Cart contents.

      Possibly it’s because of some other plugin!

      Storefront theme does not have any such issue, we have tested many times!

      Thank You

    • #86285
      AvatarJamie O’Reilly
      Participant

      Hi

      We found that switching from Storefront to the basic theme resolved the issue so wouldn’t that suggest it’s a conflict with Storefront. You can see what we’re experiencing here https://www.dropbox.com/sh/dw0wm0xnznc5lyd/AADSLKOqqTTwwO7mCZWbLS9ka?dl=0

      Jamie

    • #86338
      AvatarJamie O’Reilly
      Participant

      Have also now tested for plugin conflicts and it seems that we have the issue when King Composer is activated but not when it is deactivated so we’re exploring this now.

      Jamie

    • #86761
      WCFM ForumWCFM Forum
      Keymaster

      OK, please know us what will find!

    • #86943
      AvatarJamie O’Reilly
      Participant

      Hi. It does seem to be a conflict between King Composer and Storefront that’s leading to duplicate items in the basket. Storefront steered me to King Composer and I completed a contact form on their site although they don’t seem to have a support forum and when I read posts on the Facebook group I wasn’t filled with confidence. We’ve not heard back so far.

      We’ve managed to side step the issue by using Ajax to add to the cart. So far so good. Thanks for monitoring this issue.

      Jamie

    • #87130
      WCFM ForumWCFM Forum
      Keymaster

      Great … thanks for the update 🙂

Viewing 8 reply threads
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