CHATBOX

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › CHATBOX

Viewing 10 reply threads
  • Author
    Posts
    • April 14, 2019 at 5:40 am #57652
      djks74
      Participant

      Dear sir,
      Can you look why my kulakikan.com/my-account/chatbox is not showing inbox

      you can try as customer and see from your end please? Thanks.

      best,
      Sandi

    • April 14, 2019 at 12:24 pm #57689
      WCFM Forum
      Keymaster

      Hi,

      Please check this once – https://wclovers.com/knowledgebase/wcfm-marketplace-chat-module/

      Be sure you have setup Talkto.js chat API properly.

      Thank You

    • April 14, 2019 at 12:42 pm #57691
      djks74
      Participant

      Hi,
      yes I did it right and from others place like store-manager/chatbox is working fine and also on product item is has chatbox and working.
      only at my-account/chatbox is not working.

      my website is kulakikan.com

      please advise!

    • April 14, 2019 at 3:27 pm #57712
      djks74
      Participant
      This reply has been marked as private.
    • April 14, 2019 at 4:38 pm #57716
      djks74
      Participant

      Ohh ok,
      I think I understand now, it always keep popup from the last you trying to chat or if someone start chatting.
      ok. sorry for this (is this normal?).

      but do you know why I cannot see chat now button label on store vendor from customer side? I see in on product items.

      also, the my-account/chatbox is not showing inbox. please advise and look into it. Thanks.

    • April 15, 2019 at 5:52 am #57815
      djks74
      Participant

      Hi,
      the popup is always keep on on while changing pages. sometimes its distracting, its good if someone trying to chat you but this keep pooping up.
      Have you guys also look the my-account/chatbox? so we can go there if need to see chat.

      Thanks.

    • April 15, 2019 at 6:16 am #57817
      WCFM Forum
      Keymaster

      Hi,

      Please give me your site URL.

      Thank You

    • April 15, 2019 at 6:19 am #57820
      djks74
      Participant
      This reply has been marked as private.
    • April 15, 2019 at 7:42 am #57840
      WCFM Forum
      Keymaster

      Hi,

      Yeah right, there was an issue.

      Can you please update WCFM Ultimate to 6.0.2, it will be resolve for you.

      Thank You

    • April 15, 2019 at 7:57 am #57845
      djks74
      Participant

      Ok Great! 🙂

      now is fine and absolutlety perfect. the chat also poping up when cust/vendor start chating.
      Inquiry and chat now module also appear now at stores.

      Very nice! Thanks WCFM. 🙂

      really love it.

    • April 15, 2019 at 8:06 am #57846
      WCFM Forum
      Keymaster

      My pleasure … you are welcome 🙂

  • Author
    Posts
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