Checkout failing owing to user error

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  • Author
    • #102451
      Jamie O’Reilly

      Hi. We had a problem back in November 2019 when we launched our store which we raised with you on this forum. We were finding that the checkout process failed whenever a user tried to buy a product but made any error themselves during the checkout process such as failing to complete a required field. We were finding that this was affecting around 60% of purchases. We investigated and made some changes to the stripe.js file so that the form wasn’t submitted until any errors were fixed by the user. I think you may have integrated this fix with marketplace 3.2.7 but could you please confirm?



    • #106056
      WCFM Forum

      Yeah this has been resolved.

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