Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › Product Vendors › Commission not calculating on subscription renewals.
- June 5, 2019 at 6:53 pm #66079ErickGuest
Vendor Commission is not calculating on renewal orders/payments. It calculates on the initial signup. Is there a setting to make sure it calculates on all sales?
- June 5, 2019 at 7:30 pm #66089ErickGuest
Vendor subscription orders are not showing up. It seems that the system is not recognizing when a vendor gets a renewal order and therefore it does not calculate the commission. I also noticed that the renewal order is accessible in the admin store manager, but not on the vendor store manager.
- June 5, 2019 at 9:02 pm #66124
Is vendor specific renewal order created? Vendor can see that from his dashboard -> orders list ?
Only commission not generating properly?
- June 5, 2019 at 9:39 pm #66136ErickGuest
[Is vendor specific renewal order created? Vendor can see that from his dashboard -> orders list ?]
Just checked and vendor specific renewal order is not created which explains why the commission is not calculated.
- June 6, 2019 at 6:23 pm #66253
Kindly show me this Renewal Order details screenshot from WCFM Admin dashboard.
- June 6, 2019 at 7:34 pm #66276contact27Participant
Please see attached for the Renewal Order details screenshot from WCFM Admin dashboard.
I had trouble replying. Could you delete duplicate posts located here –> https://wclovers.com/forums/topic/commission-not-calculating-on-subscription-renewals-2/#post-66266
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- June 10, 2019 at 8:10 pm #66825
Thanks for the details, we are checking this.
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