Customer Chat Box

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This topic contains 8 replies, has 2 voices, and was last updated by Avatar djks74 3 weeks, 2 days ago.

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  • #102950
    Avatar
    djks74
    Participant

    Dear WCFM,
    Its been a while and nice we have firebase chat now, I did tried but I miss to find where is the customer chatbox on my account?
    chat page is no shortcode? Customer need to find their chat list. Did I miss something?

    store-manager chat is the place anyway.

    Please advise! Thanks.

  • #103170

    Hello,

    Please check the chat documentation – https://docs.wclovers.com/live-chat/

    Thanks.

  • #103174
    Avatar
    djks74
    Participant

    There is none in documentation, I saw only for vendor chat box, but did not see for the customer site (My Account).
    I saw new page https://example.com/chat
    but none of chat list there.

    Did I still miss it?

    Thanks.

    • #103378

      Hello,

      Let me explain to you what our plugin has as an inbuilt feature for chat.

      With WCFM, there is a chat option available in vendor store page and single product page where-in the customer can chat with vendor. You can checkout the demo access once again https://wcfmmp.wcfmdemos.com/my-account/ and now let me know what exactly you are referring to here.

      Thanks.

  • #103386
    Avatar
    djks74
    Participant

    Ok, so no chat-list support for the customer when they wanna see their chatlist again ya?
    Only vendor/shop manager and admin can see the chatlist on chatbox.

    Let me know If I wrong?

    With previous version of ultimate, talkjs chat before as customer/buyer can see their chat list with seller on myaccount/chatbox. so now buyer cannot see their chatlist on my account page? you guys remove that feature?

    Do I still miss it? Thanks.

  • #103449
    Avatar
    djks74
    Participant

    They have.

    Look and try this https://codecanyon.net/item/fluxstore-multi-vendor-flutter-ecommerce-full-app/25013325
    install the demo app then try the firebase chat and chat list function there.

    they have chatlist on my-account page. if the mobile app is available, then its easier to add it on website?

    Thanks.

    • #104136

      Hello,

      We mean that in our current version of plugin we don’t have this option now. The requirement is in our future roadmap.

      Thanks.

  • #104168
    Avatar
    djks74
    Participant

    Thats the correct answer 🙂

    Thanks for the clarification. hope it will be available soon on the next release!

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