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Customer sent to "empty cart" page after checkout

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Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Ultimate › Customer sent to "empty cart" page after checkout

Viewing 7 reply threads
  • Author
    Posts
    • #22937
      Kristin Rutten
      Guest

      When making test purchases, the customer is sent to an “empty cart” page instead of the usual thank you/order details page.

      I’m using WCFM plus all add-ons along with WC-Marketplace. Most recently, this occurred while placing an order via Stripe, but I believe the same thing happened when using PayPal.

    • #22939
      WCFM Forum
      Member

      Hi,

      Kindly check WooCommerce page setting once, specially for Checkout and My Account pages.

      WCfM is no way connected with WC checkout.

      I think, it’s nothing but page settings issue. Do you have set any redirect/return URL in payment gateways?

      Thank You

    • #22982
      Kristin
      Guest

      Thanks – I’ve already checked page settings and they seem to be correct. I’ve also set the return URLS as specified by WC Marketplace documentation. I will double-check those settings. I just thought this might be something that could be affected by WCfM endpoints?

    • #22985
      WCFM Forum
      Member

      Hi,

      Well, as I know WC payment Stripe setup and WCMp stripe setup is different!

      Please don’t be confused with two things.

      Thank You

    • #23004
      Kristin
      Guest

      I finally figured it out – a conflict with another plugin was causing the issue.

    • #23008
      WCFM Forum
      Member

      Ahh … can you please know me name of that plugin, hope this will be others for debugging as well.

      Thank You

    • #23010
      Kristin
      Guest

      Yes… it was YITH Woocommerce Wishlist, which was included with my theme (Rigid). I tried both the free and premium versions – both versions caused a problem.

    • #23014
      WCFM Forum
      Member

      Thanks lot a for sharing your experience.

Viewing 7 reply threads
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