Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Ultimate › Customer sent to "empty cart" page after checkout
- This topic has 7 replies, 2 voices, and was last updated 8 years, 6 months ago by
WCFM Forum.
- AuthorPosts
- May 7, 2018 at 5:47 pm #22937
Kristin Rutten
GuestWhen making test purchases, the customer is sent to an “empty cart” page instead of the usual thank you/order details page.
I’m using WCFM plus all add-ons along with WC-Marketplace. Most recently, this occurred while placing an order via Stripe, but I believe the same thing happened when using PayPal.
- May 7, 2018 at 7:23 pm #22939
WCFM Forum
MemberHi,
Kindly check WooCommerce page setting once, specially for Checkout and My Account pages.
WCfM is no way connected with WC checkout.
I think, it’s nothing but page settings issue. Do you have set any redirect/return URL in payment gateways?
Thank You
- May 8, 2018 at 4:51 pm #22982
Kristin
GuestThanks – I’ve already checked page settings and they seem to be correct. I’ve also set the return URLS as specified by WC Marketplace documentation. I will double-check those settings. I just thought this might be something that could be affected by WCfM endpoints?
- May 8, 2018 at 5:31 pm #22985
WCFM Forum
MemberHi,
Well, as I know WC payment Stripe setup and WCMp stripe setup is different!
Please don’t be confused with two things.
Thank You
- May 8, 2018 at 8:15 pm #23004
Kristin
GuestI finally figured it out – a conflict with another plugin was causing the issue.
- May 8, 2018 at 9:33 pm #23008
WCFM Forum
MemberAhh … can you please know me name of that plugin, hope this will be others for debugging as well.
Thank You
- May 8, 2018 at 9:40 pm #23010
Kristin
GuestYes… it was YITH Woocommerce Wishlist, which was included with my theme (Rigid). I tried both the free and premium versions – both versions caused a problem.
- May 8, 2018 at 9:56 pm #23014
WCFM Forum
MemberThanks lot a for sharing your experience.
- AuthorPosts
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