Customers not pulling through to WCFM

[jadenew]

Hi there,

I have the following setup:

Wyzi directory theme (using WC Marketplace)
WCFM

Now when a customer places an order, I – as a vendor – would expect to see this customer in WCFM’s tab “CUSTOMERS”. However I don’t. Is that intentional and am I only able to see customers I have manually added – or – is that a bug and vendors should automatically see all customers that have ever placed an order with them?

Thanks

[WCFM Forum]

HI,

Thanks for get in touch with us.

Can you please know me one thing, that user placed the order what is user role for that user?

If that user’s role is “customer” then it will be definitely under customer dashboard.

Thank You

[jadenew]

It is a Wyzi custom role called “Client”.

Thing is I have vendors who don’t have a “Customer” user role and vendors can also place orders. That would mean that they would not show up in the list. If I add additional role to all users to be “Customer”, would that work?

Thank you

[WCFM Forum]

Hi,

Can you please add this line of code to your site –

add_filter( 'wcfm_customer_user_role', function( $customer_roles ) {
  return 'customer, client';
});

Thank You

[jadenew]

Hi and thank you for the snippet but it didn’t work unfortunately. I have put it in child’s theme functions.php and also tried adding it via a PHP snippet WP plugin.

[WCFM Forum]

Hi,

Please be sure your custom user role “client”?

Thank You

[jadenew]

Hi there,

yes it is. That’s how I tested it.

Thanks

[WCFM Forum]

Hi,

I understand this problem, will resolve in next update.

Between, that custom code no more required.

Thank You

[jadenew]

Hi, when will be the next update please? What you mean code is not required? Thank you

[WCFM Forum]

HI,

I have give you this code –

add_filter( ‘wcfm_customer_user_role’, function( $customer_roles ) {
return ‘customer, client’;
});

It’s no more required.

Between, next update will be there in 2-3 days.

Thank You

[jadenew]

Excellen,t thank you so much! 🙂

[WCFM Forum]

HI,

WCFM new update already released.

Kindly update yours and take a look.

Thank You

[Author]

Posts