Customized product thumbnails from Fancy Product Designer not displayed

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Customized product thumbnails from Fancy Product Designer not displayed

Tagged: , ,

Viewing 1 reply thread
  • Author
    Posts
    • December 28, 2019 at 4:11 am #99618
      patrice.baudin
      Participant

      Hi,
      We installed the Fancy Product Designer plugin that you recommand and offer compatibility with WCFM. We have been experiencing issues with the thumbnail of products that users customize then save: the original blank product thumbnails are displayed in the shopping cart instead of the customized product thumnails. This is very confusing for the users because they don’t know if the product they have customized are the ones listed in their shopping cart.
      Our php.ini file does match FPD requirements (setting are: memory_limit = 128M / upload_max_filesize = 16M / post_max_size = 16M), so the issue might be on WCFM side.
      Can you please help?
      Thanks in advance.
      Regards.

    • January 3, 2020 at 1:05 am #100639
      patrice.baudin
      Participant

      Is there someone from WCFM replying in this forum?
      Please help.
      Thx

  • Author
    Posts
Viewing 1 reply thread
  • The topic ‘Customized product thumbnails from Fancy Product Designer not displayed’ is closed to new replies.