Data inconsistency in group

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    • #42903
      leehuijie777
      Participant

      I’m testing a group, but if I change my membership in the vendor, the data in the group will not match.

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    • #42919
      WCFM Forum
      Keymaster

      Hi,

      Can you check one thing, go into that group and check associate “vendors”, is that properly updated or not?

      Between, how you are changing vendor’s membership?

      Thank You

    • #42926
      leehuijie777
      Participant

      Of course, the group vendor checked and stored the values.

      The order I changed was as follows.

      1. Create membership.

      2. Join membership with trial.

      3. Change the membership to silver from the vendor. -> When i go to the membership, it indicated as 1 trial and 1 in silver. Actually there is only one vendor.

      4. Change the membership to Gold in the vendor again. -> When I go to membership, it indicated as 1 trial, one silver, and 1 gold.

      5. Change the membership to silver from the vendor again. -> When I go to membership,it indicated as 1 trial, 2 silver, and 1 gold.

      The group was changed as above, and again, the group’s vendor was assigned to silver only, and all the groups were newly saved, so only 1 silver and the rest were changed to 0.

      However, in the membership, there is still 1 trial, 2 silver, and 1 gold.

    • #43078
      WCFM Forum
      Keymaster

      Thanks for the details, we are checking this.

Viewing 3 reply threads
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