Database JSON error

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 29 reply threads
  • Author
    Posts
    • #60477
      mapmusic
      Participant

      Hello,

      I migrate my page to final destination.
      I deleted test users and products after migrate.
      When I create new Vendor and I need to confirm it I got attached error when I click on pendong vendors under Vendors page.
      After confirm error message there is empty list.
      Is there any way to reset Database entries related to WCFM ?
      Or any other tip how to solve this ? I am now unable to confirm Vendor as I am not see him.

      Thanks

      Attachments:
      You must be logged in to view attached files.
    • #60550
      mapmusic
      Participant

      Update…..

      During vendor registration is user registered as customer.
      There is no message to admin about pending vendor.
      In WP is newly created user as contributor, not customer as set in WP.
      In WCFM is listed as customer.

      Same result with or without approval.

      ANy tips ?

    • #60768
      WCFM Forum
      Keymaster

      Hi,

      During vendor registration is user registered as customer.

      – But how they did that? Vendor registration form does not allow user to register as “customer”

      Thank You

    • #60785
      mapmusic
      Participant

      Hello,

      Sorry … not Customer, Subscriber is right role.

      I mismatched english roles….

      Yhanks

    • #60789
      WCFM Forum
      Keymaster

      Hi,

      Well, this it’s right.

      If “Registration Approval” option is ON then user created as “Subscriber”.

      Now go to WCFM Dashboard -> Vendors -> Click “Pending Vendors” button -> will see pending approval vendor applications.

      Well, if you are not receiving email as Admin then install this plugin – https://wordpress.org/plugins/wp-mail-logging/
      And check from email log whether emails are triggered or not!

      Thank You

    • #60790
      mapmusic
      Participant

      Hi,

      I attached screenshot when I create this thread.
      When I click Pending Vendors I got attached JSON error and empty list of pending vendors.
      This is my issue.

    • #60794
      WCFM Forum
      Keymaster

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      Well, hope you are using all latest version of plugins!

    • #60795
      mapmusic
      Participant

      There are som fatal errors from 30th APril, but none from today.
      Yes I have latest versions of all important modules.

    • #60799
      mapmusic
      Participant

      Do you think uninstall/reinstall all WCLovers modules could help ?

    • #60807
      mapmusic
      Participant
      This reply has been marked as private.
    • #60898
      mapmusic
      Participant

      Hello,

      This problem is not related only to pending vendors.
      When I create Vendor manually, then list of vendors also generates AJAX error.
      Attached screenshot.

      Attachments:
      You must be logged in to view attached files.
    • #61071
      mapmusic
      Participant

      Hello,

      Any tips for me ?

    • #61074
      mapmusic
      Participant
      This reply has been marked as private.
    • #61075
      mapmusic
      Participant
      This reply has been marked as private.
    • #61269
      WCFM Forum
      Keymaster

      Hi,

      Please update WCFM Free and Ultimate both addon at latest version – 6.1.0

      Thank You

    • #61278
      mapmusic
      Participant

      Hello,

      Thanks for tip.

      I did it, but JSON error is still there.
      Maybe I will try to re-migrate web again, because on old site it looks fine.

      Thanks

    • #61291
      WCFM Forum
      Keymaster

      OK, if there has any cache then clear those as well and check.

    • #61355
      mapmusic
      Participant

      I try to migrate site with another plugin with same results.
      I deleted browser cache and install WP Super Cache and tried to remove all possible caches.

      I am still not able to access pending vendors table. (Now no pending vendor is waiting, but error is there)

    • #61628
      mapmusic
      Participant

      Attached is console errors when issued page “Pending Vendors” is loaded.
      Could it help ?
      Is it WCFM related ?
      I also found on new server is MariaDB 10.13.x instead of 5.5.5 on old server.

      Attachments:
      You must be logged in to view attached files.
    • #61648
      WCFM Forum
      Keymaster

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      Also check, is there any JavaScript error in Google Chrome Browser console?

      Thank you

    • #61650
      mapmusic
      Participant

      Hi,

      Attached screenshot from Chrome and latest Fatal error from 6th May.

      Thx

      Attachments:
      You must be logged in to view attached files.
    • #61747
      WCFM Forum
      Keymaster

      HI,

      There is no Fatal error for 10th May?

      Between, which plugin throwing this JS error, can you please resolve this!

      Thank You

    • #61780
      mapmusic
      Participant

      Hi,

      No fatal error for today.

      I dont understan what I need to resolve ?

    • #61782
      WCFM Forum
      Keymaster

      Can you please send me you site details here – https://wclovers.com/woocommerce-multivendor-customization/

      I will take a look at it.

      Thank You

    • #61783
      mapmusic
      Participant
      This reply has been marked as private.
    • #61786
      WCFM Forum
      Keymaster

      Thanks, I am checking this.

    • #61788
      WCFM Forum
      Keymaster

      HI,

      Possibly some database table is missing!

      I need FTP for the site.

      Have to add some log to debug this, but backend is restricted.

      Thank You

    • #61789
      WCFM Forum
      Keymaster

      Hi,

      Not require, I have resolved this.

      “wcfm_messages_modifier” – this database table was missing.

      It’s now working, please take a look.

      Thank You

    • #61790
      mapmusic
      Participant

      Hi,
      Many Many Thanks…
      It is strange….I migrate page with 2 different plugins with same bad result…

    • #61905
      WCFM Forum
      Keymaster

      You are welcome 🙂

Viewing 29 reply threads
  • The topic ‘Database JSON error’ is closed to new replies.