Email fail and cancel order to vendors

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Feature Request › Email fail and cancel order to vendors

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    • February 5, 2019 at 5:16 am #46663
      Mike
      Guest

      Hi, I am not sure if this normal as it does not happen when I used other multivendor plugs in. My vendors getting email and invoice for orders that are unpaid (fail or cancel) but admin didn’t get the email, also the failed and canceled order is not showing on the front manager dashboard which is good to indicate that the order does not exist. Still, this introduces a problem to some vendors as they think they received orders without checking their dashboard. Is there a setting to email vendor the order and invoice only for orders that already paid?

    • February 5, 2019 at 5:24 am #46667
      WCFM Forum
      Keymaster

      Hi,

      Well, vendor receive new order email when a new order placed, may be it’s at “On Hold” or “Pending” status.

      Now, later this order may cancelled or failed.

      Vendors also receive a status update mail when order status change to “Processing” or anything, even cancel, failed etc …

      So, if a vendor only follows email notifications still they will aware of their orders and it’s status.

      Thank You

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