Emails not sending to customers/vendors

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Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WC Marketplace Emails not sending to customers/vendors

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  • Author
    Posts
    • #108987
      mylikkleshop.com
      Participant

      none of my emails are being sent out. i have done various test and tried solutions posted on this forum but still unsuccessful can some one assist me pls.

    • #109044
      Sushobhan
      Keymaster

      Hi,

      Please keep install this plugin to your site and be sure emails are triggered from your site or not!

      https://wordpress.org/plugins/wp-mail-logging/

      Thank You

      • #109291
        mylikkleshop.com
        Participant

        I installed the plugin and the emails are logged As sent but the recipient are not in receipt of said emails.

        What do I do ?

    • #109292
      mylikkleshop.com
      Participant

      Please not it’s only the emails from the WCFM marketplace that are not being seen by recipient (Vendor registration etc) . The WordPress register emails are fine.

    • #109395
      Sushobhan
      Keymaster

      Hello,
      If the emails get logged means the emails are firing. Now there may be 2 reasons for the failure of email delivery-
      1. Emails are going in spam folder
      2. Your email server is not sending the emails.
      To get some more insights on this, are you getting emails firing from WooCommerce (Order related emails)? Please check if using any SMTP plugin solves this issue. Give this tutorial a try and let me know how it goes – https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
      Thanks!

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