Error on PayPal step when signing up for membership

[mattosborne485]

Hi.

We’re running:

– WP 4.9.9
– Dokan 2.9.3
– Dokan Pro 2.9.2
– WooCommerce 3.5.3
– WCFM 5.2.7
– WCFM Groups and Staffs 3.1.3
– WCFM Ultimate 5.1.4
– WC Lovers Multivendor Membership 2.3.0

We have three memberships configured. Each has a free trial period. Each is set to use PayPal payment method with a PayPal email address entered and Test Mode UNchecked. (See screenshot.)

When signing up for a membership, we get an error at the PayPal stage after signing into PayPal (see screenshot). It says “Things don’t appear to be working at the moment. Please try again later.” And provides a link to return back to our store.

Is this a PayPal issue? An issue with the PayPal account we’re trying to pay into? An issue with the Membership plugin?

Also, if there’s a free trial, why is the user directed to PayPal? And where is that PayPal information stored for that user/subscription?

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[WCFM Forum]

Hi,

Thanks for get in touch with us.

Well, you have added a valid PayPal email under membership setting? Is that a business paypal account email, please be sure with that!

Thank you

[Author]

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