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Firebase Chat

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

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    Posts
    • #105151
      JOHN HAYFORD
      Participant

      I really love this new Firebase. I never used the old chat because of the cost so the Firebase is a great plus. But I have a worry.
      Is there a way to hide customers email address from vendors. To avoid vendors reaching out to customers outside the marketplace. Admin may not be able to monitor chat at all times.

    • #105676
      WCFM Forum
      Keymaster

      That’s really glad to hear 🙂

      Please go to WCFM Capability setting and set OFF “View Customer Email” capability – https://ibb.co/gSGX3tL

      Thank You

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