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This topic contains 24 replies, has 4 voices, and was last updated by Avatar musikapublishing 1 month, 2 weeks ago.

  • Author
    Posts
  • #104617
    Avatar
    r_guayaquil
    Participant

    Hi,

    What does the follower option does? I have enable the option but not really sure what it does. I even try to follow a vendor but nothing happens

    Is the user who follows a specific vendor? The user has to register in the website in order to follow a vendor? what are teh benefits for the user to follow a store, does the user recieve email notifications when a vendor publish a new product or puts a product on discount?

    I hev tried to look in the documentation but no luck.

    Thanks for the help!

  • #104789

    Hi,

    Basically this is hoe it works-

    Any registered users follows any vendors and all this user can check all the list of vendors they are following in the “following” tab. Similarly the vendors can see the list of followers in “Followers” tab in vendor Dashboard.

    Thanks.

  • #106734
    Avatar
    r_guayaquil
    Participant

    Hi,

    So it only shows who the user is following. The user dont get any email notification is the vendor his following publish a new product right?

    • #106811

      Hii,

      If an user follow a vendor then whenever a new product will publish to that vendor’s store followers will be notified.

      Thanks.

  • #111046
    Avatar
    r_guayaquil
    Participant

    Hi,

    How does the user is notified when the vendor publish a new product? I am following a vendor and the he published a new product but i didnt get notified 🙁

  • #112350
    Avatar
    r_guayaquil
    Participant

    Hi,

    Any help? 🙂

  • #112372

    Hi,

    Customer will be notified by mail.
    You can check the customer was receiving the mail or not using “WP Mail Logging by MailPoet” plugin(https://wordpress.org/plugins/wp-mail-logging/)

    Thanks.

  • #112427
    Avatar
    r_guayaquil
    Participant

    Hi,

    I have installed the plugin but the email notification is not being sent to the customer.

    Thanks for help!

  • #113235
    Avatar
    r_guayaquil
    Participant

    Hi,

    some help 🙂

  • #116123
    Avatar
    r_guayaquil
    Participant

    hi,

    please some help!

  • #116406
    Avatar
    soumanta
    Keymaster

    We have tested the latest version(6.4.7) of the plugin & the “following” email for new product working just fine. Do you have any customization on your site? If the problem still exists, we may need access to your website to debug the issue. Don’t forget to set your reply as private.

  • #116705
    Avatar
    r_guayaquil
    Participant
    This reply has been marked as private.
    • #116879
      Avatar
      soumanta
      Keymaster

      We have tested the problem in your site & created two demo users ( “test.vendor” , “test.user” ).

      Then we follow the new store for “test.vendor” using two accounts – “test.user” (wclovers.soumanta+5@gmail.com) & “RGuayaquilF22” (r_guayaquil@hotmail.com).

      Now we create a new product from Frontend (https://www.todomerca.ec/mitienda/products-manage/).

      “New product” emails are sent to the followers (wclovers.soumanta+5@gmail.com, r_guayaquil@hotmail.com) successfully.

      We have also checked email log using “WP Mail Logging by MailPoet” plugin (https://wordpress.org/plugins/wp-mail-logging/).(see screenshot e390810c-f69e-47cf-85f3-2bd68b4811y9.png)
      You can confirm the same by checking mail at r_guayaquil@hotmail.com for “New product” email.(see screenshot 3de91824-dfd4-4cef-b590-809c42539eb7.png)

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  • #116711
    Avatar
    r_guayaquil
    Participant

    Hi,

    Also, for some reason the custom fields i created are showing in the “about us” tab in the vendor store. See image attached.

    Thanks for the help

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  • #117051
    Avatar
    r_guayaquil
    Participant

    Hi,

    The problem was because the vendor needed approval from the admin to publish a product. IF the vendor needs an approval then the user doesnt get the email notification, but if he doesnt need approval and publish his products then the user gets the notificacion. What can i do so the user gets the notification even if the vendor needs an approval from admin?

    And about the code snippet, you guys helped me with that code to show the custom fields under the price in the quick view and in the product detail page. I can remove it. I need it to look like that.

    Thanks a lot for the help!

  • #118645
    Avatar
    r_guayaquil
    Participant

    Hi,

    Help please!

  • #118729
    Avatar
    soumanta
    Keymaster

    And about the code snippet, you guys helped me with that code to show the custom fields under the price in the quick view and in the product detail page. I can remove it. I need it to look like that.

    Please replace the code snippet (https://www.todomerca.ec/wp-admin/admin.php?page=edit-snippet&id=27) with the code provided below & see if it works for you.

    add_filter( 'woocommerce_short_description', 'cus_woocommerce_short_description' );
    function cus_woocommerce_short_description( $description ) {
    	global $WCFM, $product, $post;
    	$product_id = 0;
    	$wcfm_custom_fields_values = '';
    	if ( is_object( $product ) && !is_product() && !get_query_var('about') ) { 
    		$product_id = $product->get_id();
    		$wcfm_product_custom_fields = get_option( 'wcfm_product_custom_fields', array() );
    		$wcfm_custom_fields_obj = new WCFMu_Custom_Field_Support();
    		if( $wcfm_product_custom_fields && is_array( $wcfm_product_custom_fields ) && !empty( $wcfm_product_custom_fields ) ) {
    			foreach( $wcfm_product_custom_fields as $wpcf_index => $wcfm_product_custom_field ) {
    				if( !isset( $wcfm_product_custom_field['enable'] ) ) continue;
    				$display_data = $wcfm_custom_fields_obj->get_wcfm_custom_field_display_data( $product_id, $wcfm_product_custom_field );
    				$wcfm_custom_fields_values .= $display_data;
    			}
    		}
    	}
    	return $wcfm_custom_fields_values . $description;
    }
  • #118733
    Avatar
    soumanta
    Keymaster

    The problem was because the vendor needed approval from the admin to publish a product. IF the vendor needs an approval then the user doesnt get the email notification, but if he doesnt need approval and publish his products then the user gets the notificacion. What can i do so the user gets the notification even if the vendor needs an approval from admin?

    This is the case when vendor doesn’t need an approval of admin.

    Step 1: Vendor adds a new product
    Step 2: New product goes to “publish” status & email sent to the vendor followers.

    In your case, when vendor needs an approval of admin (Correct me if I am wrong)

    Step 1: Vendor adds a new product
    Step 2: New product goes to “pending” status & waits for the approval of admin.
    Step 3: Admin approves & publishes the vendor’s new product.

    When do you want to send the email to the followers of the vendor? (After “Step 2” or in “Step 3”?)

  • #118837
    Avatar
    r_guayaquil
    Participant

    Hi,

    The new code snippet works perfectly. Thank you so much!

    I would be great if the user gets the email notification in step 3, when the admin approves and publish the vendors new product. Will the method also works if the admin upload vendors product with csv file?

    Thank you!

    • #118890
      Avatar
      soumanta
      Keymaster

      I would be great if the user gets the email notification in step 3, when the admin approves and publish the vendors new product. Will the method also works if the admin upload vendors product with csv file?

      The above functionality is not provided by our core plugin.

      add_action( 'wcfm_after_product_approve', 'wcfmu_vendors_followers_notify_after_product_approve' );
      
      function wcfmu_vendors_followers_notify_after_product_approve( $product_id ) {
      	global $WCFM, $WCFMu;
      	
      	$vendor_id = $WCFM->wcfm_vendor_support->wcfm_get_vendor_id_from_product( $product_id );
      	
      	if( $vendor_id ) {
      		if( apply_filters( 'wcfm_is_allow_followers_new_product_notification', true ) ) {
      			$WCFMu->wcfmu_vendor_followers->wcfmu_vendors_followers_notify_on_new_product( $product_id, $vendor_id );
      		}
      	}
      }

      This piece of code is only for your specific requirement & not a part of the core plugin. Please add this code as a snippet in your site & see if it works for you.(This piece of code will not work for “admin upload vendors product with csv file”)

  • #119257
    Avatar
    r_guayaquil
    Participant

    Hi,

    Thank you for the code. It works perfectly.

    Where can i change the text of the emails i attach? I am using loco translate but i cant find the text to translate.

    Thanks for the help

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    • #119286
      Avatar
      soumanta
      Keymaster

      Try to translate by finding each texts like “New Product”, “Hi”, “A new product submitted by “, “Check the product %s{product_title}%s.”, “Thank You”, “New Follower”, “Congrats! Recently you got a new follower.” etc.

      Thank you.

  • #143707
    Avatar
    musikapublishing
    Participant

    Hi, I’d like to add that snippet too so people get notified after a product is approved by an admin. Where do I add it please?

  • #143708
    Avatar
    musikapublishing
    Participant

    Also can you please clarify where I can change the wording of the emails to followers. Thank you

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