Found problem when vendor change to complete an order

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 3 reply threads
  • Author
    • #71583


      I found a problem when the seller wants to use the icon to complete an order, even when it disappears, in the state, it keeps appearing in process, the same happens on the administrator’s screen.

      But in the detail of the seller’s order as completed and in the administrator’s detail it appears as in process.


      You must be logged in to view attached files.
    • #72162

      Resolved !!

      The Order Sync had been deactivated.


    • #72170
      This reply has been marked as private.
    • #72226
      WCFM Forum


      The problem is that a new issue appears, if a customer orders several items from different suppliers, when a seller changes the status to completed, the customer don’t receives an email. And Admin always see the order like in process, incluide if both vendors change the order to complete.

      – I think, “Order Sync” option is disabled so main order not updating as vendor update order status.

      But there is notification for both Admin and Customer.

      Thank You

Viewing 3 reply threads
  • You must be logged in to reply to this topic.