Group plug in is not performing

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This topic contains 7 replies, has 3 voices, and was last updated by WCFM Forum WCFM Forum 2 months, 3 weeks ago.

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    Posts
  • #59291
    Avatar
    sadoun
    Participant

    I can not ADD new groups or setup groups. When I click on Groups I get a blank screen.

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  • #59354
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    Between, what is your WCFM Free and Group plugin version?

    Thank you

  • #80160
    Avatar
    nsmediasolution
    Participant

    Hey i’m facing same problem in my website. Whenever i’m going to click on Add New in group then it shows blank screen.

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  • #80400
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    Possibly some PHP error happening to your site.

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

    Thank You

    • #80739
      Avatar
      nsmediasolution
      Participant

      2019-09-08T07:12:22+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/wp-db.php on line 1972

      2019-09-08T07:13:57+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/wp-db.php on line 1972

      2019-09-08T09:48:01+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/wp-db.php on line 1972

      2019-09-08T09:48:25+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/wp-db.php on line 1972

      2019-09-08T09:49:12+00:00 CRITICAL Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in wp-includes/wp-db.php on line 1972

      When click on Create new group it shows blank page.

  • #80818
    WCFM Forum
    WCFM Forum
    Keymaster

    Hi,

    Can you please show me your site’s system status details.

    You will have this at wp-admin -> WooCommerce -> Status

    Between, how many categories are there in your site?

    Are you able to browse WCFM default capability page properly?

    Thank You

  • #80828
    Avatar
    nsmediasolution
    Participant

    Yes i can able to browse default capability page property. And also i can able to browse staff property but not browse group page property.
    Please check below screenshot for system status details.

    Thank you

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  • #81605
    WCFM Forum
    WCFM Forum
    Keymaster

    What is your WCFM – group addon version?

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