How can I hide sub-orders?

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Viewing 3 reply threads
  • Author
    Posts
    • #24002
      Alex
      Guest

      Hello!

      I use wc-marketplace vendors.

      Every time I get an order, there is 2 orders in the vendor dashboard.
      here is a screenshot:
      https://snag.gy/PhR40k.jpg

      in wc-marketplace vendors dashboard I see only one order, in you dashboard I see two duplicate orders.

      How I can cancel the duplicate orders that are created (one for the store and one for the vendor)

      Please help.

    • #24009
      WCFM Forum
      Keymaster

      Hi,

      I am really confused.

      1. WC Marketplace has no concept of generating “Sub-Order”
      2. Only Dokan Multi-vendor has concept of sub-order

      – now, which one you are using?

      From screenshot, it’s seems two orders as Order ID is different.

      Please check the things again, I think there has some misunderstanding.

      Well, if you had Dokan before and now youhave changed to WC Marketplace then delete all old orders, otherwise you will be in big trouble.

      Thank You

    • #24015
      Alex
      Guest

      Thanks for the prompt reply!

      I use only wc marketplace.

      When I use the default wc-marketplace vendor dashboard it show only one order per each
      this is a fresh order in woocommerce panel with a sub order:
      https://snag.gy/yqKd9Q.jpg

      and this is what I get in your panel for this order:
      https://snag.gy/6wmLf0.jpg

      When I switch to the WC-marketplace vendor panel I see only one order – the main order.

      Please advice.
      Thanks a lot for the help.

    • #24016
      WCFM Forum
      Keymaster

      Hi,

      Well, WC Marketplace does not have any sub-order concept by default.

      Are you using any custom plugin for this?

      Thank You

Viewing 3 reply threads
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