How to add an instruction to Knowledge Base

[laurent.martenot]

Hello,

I enabled the Knowledge Base module and indeed the vendors can access it from their Dashboard… but not me as admin!! I do not see any tab / subtab or any place to access the KB, so I cannot add any instruction.
Your support page https://wclovers.com/knowledgebase/wcfm-knowledgebase/ does not explain how to get to said module.

Thanks for your great plugin.

[WCFM Forum]

HI,

Well, Knowledge base menu is at top bar of dashboard.

Don’t you have this as Admin – https://ibb.co/y6gFSXN

Off course you may add this to left menu using WCFM Admin Setting -> Menu Manager

Thank You

[laurent.martenot]

Thanks a lot for your quick reply. I had disabled the top bar, this is why I could not see the icon.

I take the opportunity to ask the following:

. see attached screenshot: in the store manager, as a vendor, I want to change the email but the field is not editable. Although I cannot change it, the systems keeps sending me email verification email. How can I change the email?

. as a vendor, I cannot add an attribute / value. I read in a forum that I would require Ultimate, but when I read the description: https://wclovers.com/product/woocommerce-frontend-manager-ultimate/ I cannot find the info. Please advise.

Thanks for your support.

Laurent

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[WCFM Forum]

Hi,

in the store manager, as a vendor, I want to change the email but the field is not editable. Although I cannot change it, the systems keeps sending me email verification email. How can I change the email?

– Email change not allow as this is unique identifier for an user.

Vendors are allowed to add “New Term” to attribute during “Add Product” – https://ibb.co/sF6FJk4

Thank You

[laurent.martenot]

Thank you for your reply.

I do see the Add button to let a vendor add a new attribute but I do not see any button to add a new value to an existing attribute (see attached screenshot). Do I need to configure it somewhere (I can’t find where…) or is it part of the paid version?

Cheers

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[productsexport]

“– Email change not allow as this is unique identifier for an user.”

What if the vendor wants to update their email address?

[WCFM Forum]

HI,

I do see the Add button to let a vendor add a new attribute but I do not see any button to add a new value to an existing attribute (see attached screenshot). Do I need to configure it somewhere (I can’t find where…) or is it part of the paid version?

– Yeah, this comes with WCFM Ultimate.

What if the vendor wants to update their email address?
– Vendor’s are allowed to change store email, but not account email.
They have to request Admin for the purpose.

Thank You

[Author]

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