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I have an issue on Update order states

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This topic has 1 reply, 2 voices, and was last updated 4 years, 7 months ago by Sushobhan.

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- May 1, 2020 at 9:16 am #125269
  atfirststep
  Participant
  1
  https://ibb.co/3WXB6X8
  both admin and vendor’s order state update button is not work
  2
  the Mark shiped(Shipment Tracking Info) can active only’completed’ order states
  also
  If order state is ‘shiped’ but woocommerce’s order state still not changed.
  how can I fix it?
- May 4, 2020 at 6:20 pm #126523
  Sushobhan
  Keymaster
  Hello,
  Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
  Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
  To determine that, please follow this troubleshooting guide:
  https://rankmath.com/kb/check-plugin-conflicts/
  Only the site admin would know and your users won’t be affected by this troubleshooting.
  Please let us know if you find the cause.
  Looking forward to helping you.
  Thanks!
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