I have an issue on Update order states

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    • #125269
      atfirststep
      Participant

      1

      https://ibb.co/3WXB6X8

      both admin and vendor’s order state update button is not work

      2

      the Mark shiped(Shipment Tracking Info) can active only’completed’ order states
      also
      If order state is ‘shiped’ but woocommerce’s order state still not changed.

      how can I fix it?

    • #126523
      Sushobhan
      Keymaster

      Hello,

      Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

      Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

      To determine that, please follow this troubleshooting guide:
      https://rankmath.com/kb/check-plugin-conflicts/

      Only the site admin would know and your users won’t be affected by this troubleshooting.

      Please let us know if you find the cause.

      Looking forward to helping you.

      Thanks!

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