Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM › Inquiry feature not working
Tagged: inquiry, not working
- This topic has 9 replies, 2 voices, and was last updated 4 years, 6 months ago by Sarmistha Chakraborty.
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- April 16, 2020 at 5:07 pm #119735Rochus de QuastenitParticipant
The inquiry feature is not working on my site there is no inquiry tab and if a vendor opens the link to the page than it gives the warning: you dont have permisions to view this page. i have enabled the modules: inquiry and inquiry tab. and i have turned the permision on for inquiry in the capability settings.
what can i do to fix this problem? thanks
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You must be logged in to view attached files. - April 17, 2020 at 12:55 pm #119960Sarmistha ChakrabortyMember
Hello,
We assume that you haven’t override the capability from individual vendor/group.
Do you have created this vendor user using some other multi-vendor plugin previously and now you are using another multi-vendor plugin?
If so, then you may get this message.When you are switching from other some multi-vendor plugin then migration is very important – https://wordpress.org/plugins/wc-multivendor-marketplace-migration/
Or, create a fresh new vendor user.
Important – vendor user role should be “Store Vendor”, don’t confuse with previous multi-vendor plugin’s user role!
Thanks.
- April 17, 2020 at 1:56 pm #119974Rochus de QuastenitParticipant
I have migrated in the past from Woocommerce Product Vendors to this plugin(all my vendors are “store vendors”). Also successful with the migration plugin. but i don’t think that that is the problem because it is also not working for all the new vendors.
- April 20, 2020 at 11:24 am #120838Sarmistha ChakrabortyMember
Hello,
You have our WCFM Groups&Staff plugin? If so, did you already check in the capability controller of the specific group you created?
Thanks.
- April 20, 2020 at 1:06 pm #120891Rochus de QuastenitParticipant
No i don’t have the WCFM Groups&Staff plugin.
- April 21, 2020 at 9:03 pm #121450Sarmistha ChakrabortyMember
Hi,
It’s strange.
Can you share us the site details with site url, we need to debug this issue in your site.(Set as private reply)Thanks.
- April 23, 2020 at 3:42 pm #122167Rochus de QuastenitParticipantThis reply has been marked as private.
- April 23, 2020 at 5:26 pm #122183Sarmistha ChakrabortyMember
Hello,
We have logged in your site as a vendor(username: test1vendor), and we can access “Enquiry” dashboard. Please check properly. (PFA)
Thanks.
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- April 23, 2020 at 5:43 pm #122201Rochus de QuastenitParticipantThis reply has been marked as private.
- April 23, 2020 at 8:46 pm #122262Sarmistha ChakrabortyMemberThis reply has been marked as private.
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