Internal Server Error on Checkout

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Viewing 7 reply threads
  • Author
    Posts
    • #45568
      Amy
      Guest

      Hi,

      I have WC Multivendor Marketplace and WC Multivendor Membership installed. I am also using WC subscriptions with their Stripe plugin. When a user goes to checkout they get an Internal Server Error above the form when submitting payment. If I disable WC Multivendor Marketplace the checkout works perfect and the order confirmation shows.

      Here is my server log:

      [28-Jan-2019 13:52:36 UTC] The WC_Cart::get_cart_url function is deprecated since version 2.5. Replace with wc_get_cart_url.
      [28-Jan-2019 13:55:32 UTC] PHP Fatal error: Uncaught Error: Call to a member function trigger() on null in /home/ukmonthlysubscri/public_html/wp-content/plugins/wc-multivendor-marketplace/core/class-wcfmmp-commission.php:282
      Stack trace:
      #0 /home/ukmonthlysubscri/public_html/wp-includes/class-wp-hook.php(286): WCFMmp_Commission->wcfmmp_checkout_order_processed(1919, Array, Object(WC_Order))
      #1 /home/ukmonthlysubscri/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
      #2 /home/ukmonthlysubscri/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
      #3 /home/ukmonthlysubscri/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1078): do_action(‘woocommerce_che…’, 1919, Array, Object(WC_Order))
      #4 /home/ukmonthlysubscri/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(434): WC_Checkout->process_checkout()
      #5 /home/ukmonthlysubscri/public_html/wp-includes/class-wp-hook.php(286): WC_AJAX::checkout(”)
      #6 /home/ukmonthlysubscri/public_html/wp-includes/class-wp-hook.php(310 in /home/ukmonthlysubscri/public_html/wp-content/plugins/wc-multivendor-marketplace/core/class-wcfmmp-commission.php on line 282

      I don’t know what is causing this problem. I searched your forum for help and reinstalled but don’t think it is my PHP version, I’m using 7. Can you help?

    • #45580
      WCFM Forum
      Keymaster

      Hi,

      Please check at wp-admin -> WooCommerce -> Setting -> Emails -> Store New Order -> https://ibb.co/nwyqPCw

      Is this enable or disable?

      What is your WooCommerce and WooCommerce Multivendor Marketplace plugin version?

      Thank You

    • #45700
      Amy
      Guest

      Hi,

      Yes, New Order email notification is enabled but this is not the problem. With WC Multivendor Marketplace active users cannot checkout because of the Internal Server Error.

      WooCommerce version Version 3.5.4
      WooCommerce Multivendor Marketplace Version 2.1.1

      https://ibb.co/h7zfwTW

    • #45701
      WCFM Forum
      Keymaster

      What is WC Frontend Manager plugin version?

    • #45729
      Amy
      Guest

      Version 5.3.1

    • #45808
      WCFM Forum
      Keymaster

      Hi,

      Everything is perfect. Possibly some other plugin doing some mess.

      Now without debug I can’t say the exact reason.

      If you are comfortable then share your site details here – https://wclovers.com/woocommerce-multivendor-customization/

      Thank You

    • #45856
      design1
      Participant

      Hi, I have sent you a message as requested

    • #45976
      WCFM Forum
      Keymaster

      HI,

      From which email you have send us message?

      Thank You

Viewing 7 reply threads
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