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Invalid JSON response from Vendor dashboard

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Viewing 7 reply threads
  • Author
    Posts
    • #97785
      tradeshamim
      Participant

      Hi,
      When a Vendor clicks on product on dashboard, product list doesn’t load. Instead the following error message appears:

      DataTables warning: table id=wcfm-products – Invalid JSON response. For more information about this error, please see http://datatables.net/tn/1.

      Not sure how to solve the issue. The site being live, it is causing serious problem.Need urgent feedback, if possible.

      Here is other supporting information:

      1. Theme: Kleo Child
      2. No error log under Woocommerce>status>log
      3. All plugins are up to date.
      4. No such issue from Admin’s account.

      Will be waiting for your response.

    • #97787
      tradeshamim
      Participant
      This reply has been marked as private.
    • #97810
      tradeshamim
      Participant

      Hi,
      Since you haven’t responded yet, I should save your time. The issue was solved.

      For the other users of the nice plugin, the solution was to remove: Role Based Redirect Plugin.

      Thank you guys.

    • #98723
      WCFM Forum
      Keymaster

      Sorry for the delay, thanks for the update! Really appreciate your cooperation.

    • #105838
      bruce
      Participant

      Hi’ Im having the same error when viewing products.

      DataTables warning: table id=wcfm-products – Invalid JSON response. For more information about this error, please see http://datatables.net/tn/1

      Problem just showed up, no new plugins. I deactivated and reactivated plugins one-by-eone.

      Also was looking for “Vendor Varification” module to deactivate in Module Front End but there is no such module.

      Please help urgently, causing trouble and I’m almost considering an alternative.

    • #105857
      Sushobhan
      Keymaster

      Hello,
      To debug this we will require a temporary access of your site. Make sure to mark the reply as private.
      Thanks

    • #105893
      bruce
      Participant
      This reply has been marked as private.
    • #106114
      Sushobhan
      Keymaster

      Hello,

      I have checked and find out that the theme is causing the issue. You can change to another theme like Storefront or OceanWP to test that. It might be due to compatibility issue or due to any changes made from your side (editing functions.php etc.), not sure.

      Let me know if you need anything else.

      Thanks.

Viewing 7 reply threads
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