issue with renew package with/after "Trial"

[Raafat Agha]

i’m using the membership plugin with woocommerce as a payment method,
i have an issue with “Trial”
we set the first 3 months as a trial with 50L.E as Trial Billing Amount, and after this 3 months the vendor most pay 300l.E per month, but when the vendor tries to renew his package the amount be the Trial Billing Amount (the 50le) ! not the normal price (300l.e)
i don’t know where’s the issue!

[Raafat Agha]

another issue, his period renewed for another 3 months without paying! vendor in trial period try to extend the subscription, the invoice showed with Trial Billing Amount in the checkout page and when he redirected to pay page he’s close the page, but his package extended to another 3 months (trial period) without sending money :/

[WCFM Forum]

Hi,

Please show me plan related “subscription product” configuration screenshot.

Thank You

[Raafat Agha]

This reply has been marked as private.

[WCFM Forum]

HI,

we set the first 3 months as a trial with 50L.E as Trial Billing Amount, and after this 3 months the vendor most pay 300l.E per month, but when the vendor tries to renew his package the amount be the Trial Billing Amount (the 50le) ! not the normal price (300l.e)
i don’t know where’s the issue!

– Setting is perfect. Subscription works like this, “Trial” allowed only for once, otherwise vendors will never pay normal price.

vendor in trial period try to extend the subscription, the invoice showed with Trial Billing Amount in the checkout page and when he redirected to pay page he’s close the page, but his package extended to another 3 months (trial period) without sending money :/

– Without completing the order or renewal order membership or it’s period will not change.

Still we are checking this.

Thank You

[Raafat Agha]

i’m waiting,
Thanks for understanding

[Raafat Agha]

there are any updates?

[Craig]

I could not get the free trial setting on an exiting membership plan to work either so i have resorted to offering free membership for a number of months that then will expire.
Once expired the vendor needs to sign up for a paid version.

We have the setting for listings to be set to “draft” when membership expires so that they don’t loose their listings.

I will be happy to use this integration when it is fixed and working properly.

[WCFM Forum]

HI,

vendor in trial period try to extend the subscription, the invoice showed with Trial Billing Amount in the checkout page and when he redirected to pay page he’s close the page, but his package extended to another 3 months (trial period) without sending money :/

– We are testing this, if there has any such issue then will resolve in WCFM Membership next update

Thank You

[Author]

Posts