Latest update crashes our site

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 5 reply threads
  • Author
    Posts
    • #31537
      kasaga311
      Participant

      Hi,

      The latest update of WC Frontend Manager 5.0.9 crashes our site.

      This is the error:

      [13-Sep-2018 05:23:29 UTC] PHP Fatal error: Uncaught Error: Class ‘WCFM_Dependencies’ not found in /home/mpqpk8zkagq6/public_html/wp-content/plugins/wc-multivendor-marketplace/helpers/wcfmmp-core-functions.php:488

      Please suggest a fix ASAP.

      Thanks,
      –Kasaga

    • #31540
      WCFM Forum
      Keymaster

      Hi,

      I am really sorry for the inconveniences and I have heard this from few other users but certainly there is no such issue in real.

      Well, you just delete WCFM Marketplace plugin and reinstall this. Also other users told me that, how they get out of this issue.

      Between, do you have deleted WCFM anyhow?

      Thank You

    • #31541
      kasaga311
      Participant

      Hi,

      No worries. The issue is fixed by deleting the plugin WCFM Marketplace.

      We didn’t delete the WCFM. It is there and it is working now.

      Thanks,
      –Kasaga

    • #31542
      WCFM Forum
      Keymaster

      Glad to know it’s resolve for you 🙂

    • #52174
      cindyh
      Guest

      Hi! I installed the WCFM Marketplace, which then required me to install Fronted Manager. I installed it and got this mentioned crash. The only way to fix it was by manually uninstalling the plugin. I tried deleted both and installing only the Fronted Manager and it keeps giving me the same crash.

      Thank you!

    • #52197
      WCFM Forum
      Keymaster

      Hi,

      What is your site’s PHP version? Please be sure it’s 5.6+

      Thank You

Viewing 5 reply threads
  • The topic ‘Latest update crashes our site’ is closed to new replies.