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Live Chat – Talkjs

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

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From now the forum will be read-only!

Tagged: ,

Viewing 4 reply threads
  • Author
    Posts
    • #69784
      Support
      Participant

      Hi there!

      Just wondering if there are any other alternatives for Live Chat other than Talkjs and if you are creating one!

      Thanks,

      Mc Francis

    • #69928
      WCFM Forum
      Keymaster

      Hi,

      Sorry, there is no other alternate available right now.

      This is the only chat server which supports “multi-vendor” sites.

      Thank You

    • #74077
      rachel.rowling
      Participant

      Can you change the gravatar on the chat module for each vendor?

    • #74271
      rachel.rowling
      Participant

      Can the chat transcript be emailed to the vendor? Unless they login how are they going to see the chat? Are there any other options available?

    • #74379
      WCFM Forum
      Keymaster

      Hi,

      Can you change the gravatar on the chat module for each vendor?
      – This will change as per vendor’s store logo

      Can the chat transcript be emailed to the vendor? Unless they login how are they going to see the chat? Are there any other options available?
      – Off course, but you have to setup this at Talkjs.com account setting.

      Thank You

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