Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Lose shipping information
- This topic has 4 replies, 3 voices, and was last updated 4 years, 6 months ago by alexdezi.
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- May 25, 2020 at 2:46 pm #134991EliITParticipant
By updating the general settings of a shop (from admin), the selected shipping setting is lost.
For example, I change the image of the shop, click on “update” and after refres the shipment is no longer available in the checkout; in fact, in the shop settings, by opening the shipments tab the flag (wcfmmp_shipping [_wcfmmp_user_shipping_enable]) is disabled as are the other two settings relating to time and type.
So every time I make a change to the settings of a vendor I have to remember to check that the flag in the shipment is selected.
I use wcfm ultimate and wcfm marketplace - May 28, 2020 at 8:38 pm #136211CocoSkParticipant
Hi, were you able to fix this? I have the same problem
- May 29, 2020 at 3:49 pm #136507EliITParticipant
No, I’m not able to fix it. I just remember, after ajax success message, to go to the Shipping tab and click to the update button (the fields remain in the correct value if I not refresh the page). If refresh the page I have to set the correct values.
This thing is very risky, because if the changes are made by a collaborator who does not know that the values that appear in the shipping tab are actually reset, we risk to have a seller being unable to sell.
I think this is a serious bug - May 30, 2020 at 1:15 pm #136704CocoSkParticipant
Thanks for getting back to me. It is indeed very important, I have emailed them so waiting for reply! will let u know but I’m sure they’ll reply soon
- June 3, 2020 at 4:51 pm #138018alexdeziParticipant
I have the same issue. Support said that it’s probably a conflict with custom code, but apparently there is many with the same issue.
It’s a particular severe issue that if the store owner updates information and he doesn’t know about the issue and updating the shipping as well, than products cannot be purchased.I hope WC Lovers have a good luck at this.
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