Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Marketplace (WooCommerce Multivendor Marketplace) › Lose shipping information
- This topic has 4 replies, 3 voices, and was last updated 2 years, 11 months ago by alexdezi.
- May 25, 2020 at 2:46 pm #134991EliITParticipant
By updating the general settings of a shop (from admin), the selected shipping setting is lost.
For example, I change the image of the shop, click on “update” and after refres the shipment is no longer available in the checkout; in fact, in the shop settings, by opening the shipments tab the flag (wcfmmp_shipping [_wcfmmp_user_shipping_enable]) is disabled as are the other two settings relating to time and type.
So every time I make a change to the settings of a vendor I have to remember to check that the flag in the shipment is selected.
I use wcfm ultimate and wcfm marketplace
- May 28, 2020 at 8:38 pm #136211CocoSkParticipant
Hi, were you able to fix this? I have the same problem
- May 29, 2020 at 3:49 pm #136507EliITParticipant
No, I’m not able to fix it. I just remember, after ajax success message, to go to the Shipping tab and click to the update button (the fields remain in the correct value if I not refresh the page). If refresh the page I have to set the correct values.
This thing is very risky, because if the changes are made by a collaborator who does not know that the values that appear in the shipping tab are actually reset, we risk to have a seller being unable to sell.
I think this is a serious bug
- May 30, 2020 at 1:15 pm #136704CocoSkParticipant
Thanks for getting back to me. It is indeed very important, I have emailed them so waiting for reply! will let u know but I’m sure they’ll reply soon
- June 3, 2020 at 4:51 pm #138018alexdeziParticipant
I have the same issue. Support said that it’s probably a conflict with custom code, but apparently there is many with the same issue.
It’s a particular severe issue that if the store owner updates information and he doesn’t know about the issue and updating the shipping as well, than products cannot be purchased.
I hope WC Lovers have a good luck at this.
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