Map Disappears when filter option is selected on shop page

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at WordPress.org
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Ultimate Map Disappears when filter option is selected on shop page

Viewing 11 reply threads
  • Author
    Posts
    • #124319
      Avatarandreanderson89
      Participant

      Hello,

      I’ve been trying to have this matter resolved but have not heard back from your support team. Anyhow on my shop page whenever I select a filter option I suddenly lose my map and only the map filter options are visible. I spoke with the theme developers and they have made mention that this is not on their end.

    • #124331
      Avatarandreanderson89
      Participant
      This reply has been marked as private.
    • #124334
      Avatarandreanderson89
      Participant

      This actually also includes if I select a “sort by” option along with the category filter options.

    • #125528
      AvatarSushobhan
      Keymaster

      Hello,
      It’s a issue with the theme’s ajax filtering. It seems, the result is replacing the old DOM tree with the new one. See, when we disable shop page ajax filter from Urus >> Theme Options >> WooCommerce >> Shop Filters, it’s working fine.
      We will need to check the theme’s implementation of this ajax call. For that I’ll require an FTP access. When sharing the access, please don’t forget to mark the reply as private.
      Thank you!

    • #125603
      Avatarandreanderson89
      Participant
      This reply has been marked as private.
    • #125649
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #125668
      AvatarAuhouse.ru
      Participant

      Hello, I have exactly the same problem, I would like to solve it, using the Woodmart theme

    • #125754
      Avatarandreanderson89
      Participant
      This reply has been marked as private.
    • #126073
      AvatarSushobhan
      Keymaster
      This reply has been marked as private.
    • #127075
      Avatarandreanderson89
      Participant

      Hi this works. Thank you.

    • #127079
      AvatarSushobhan
      Keymaster

      You are always welcome 🙂
      Let me know if there’s anything else we can help you with.
      Can we ask for a favor? Would you mind taking a few minutes to review our plugin (if you haven’t already) at https://wordpress.org/support/plugin/wc-multivendor-marketplace/reviews/ and let others know about your 5 Star experience with WCFM Marketplace. Also, follow us on Twitter https://twitter.com/wcfmmp for more exciting news, important updates, and irresistible offers.

    • #140067

      Hey, I think I’m having the same problem on Pinkmart theme, I’m trying to add the map to the home page of the site, but every time I press the location button, the map dissapears. Any idea what i could do about this?

Viewing 11 reply threads
  • You must be logged in to reply to this topic.