Marketplace Wirecard – Wirecard Credit Card

Multi Vendor Marketplace Plugin | WCFM Marketplace Forums WCFM – Ultimate Marketplace Wirecard – Wirecard Credit Card

This topic contains 10 replies, has 3 voices, and was last updated by WCFM Forum WCFM Forum 2 days, 20 hours ago.

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  • #91505
    Avatar
    fcmc3
    Participant

    hello, i’m having trouble contacting the seller wirecardo account.
    when you click “Connect Wirecard Account” in the Settings -> Payments -> Wirecard (moip) menu

    It opens the wirecard page with the following message:

    Oops! An error has occurred
    Requested access cannot be granted, integration not recognized.

    attached images.

    tks..

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  • #91918
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> wcfm-wirecard log -> show me screenshot for that.

    Thank You

  • #92062
    Avatar
    fcmc3
    Participant

    Hi, messenger logs:

    2019-11-09T00:09:03+00:00 ERROR Wirecard APP: Access Token Generate – Token or Key are invalids

    • #92364
      Avatar
      Cap Luis
      Participant

      Pelo que vejo tu é BR? tive o mesmo problema, e na época era problema com as credenciais sandbox do wirecard. Mas acabei desistindo do wirecard por causa das taxas.

  • #92379
    Avatar
    fcmc3
    Participant
    This reply has been marked as private.
  • #92381
    Avatar
    fcmc3
    Participant

    Wirecard response in Português-BR:
    Oi Fábio, bom dia. Tudo bem?

    Você não está passando o id do APP.
    …&client_id=0&…
    No lugar do 0 deveria estar o código do APP do seu Marketplace (APP-XXXXXXX).

    Wirecard response in InglÊs:
    Hi Fabio, good morning. All right?

    You are not passing the APP id.
    … &client_id=0& …
    In place of 0 should be your Marketplace’s APP code (APP-XXXXXXX).

  • #93384
    WCFM Forum
    WCFM Forum
    Keymaster

    HI,

    2019-11-09T00:09:03+00:00 ERROR Wirecard APP: Access Token Generate – Token or Key are invalids

    – You have to contact Wirecard support and ask them to publish your Token.

    We had faced same issue at the beginning and resolved by this – https://dev.wirecard.com.br/discuss/5d7caac3c1a04600309ccd2e

    Thank You

  • #94065
    Avatar
    fcmc3
    Participant

    Ok, I will redirect this request to wirecard support

    tks

  • #94159
    Avatar
    fcmc3
    Participant

    wirecard support has stated that the keys are already published, but the problem still remains

    what can i do now?

  • #96097
    Avatar
    fcmc3
    Participant

    hello, the wirecard sandbox keys work perfectly.

    A wirecard support has been opened to check why the production keys are giving error.

    Did wirecard support ask which endpoint to create the APP on your production account?

  • #96428
    WCFM Forum
    WCFM Forum
    Keymaster

    Did wirecard support ask which endpoint to create the APP on your production account?

    – NO such thing required!

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