Membership Pre-vetting

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Viewing 4 reply threads
  • Author
    Posts
    • #87661
      Jamie O’Reilly
      Participant

      Hi

      I understand that once vendors complete their membership subscription, they are charged the associated fee. We have a high standard for applicants and so it would be even better if we could not trigger the payment until their subscription/application has been approved. As I understand it, having read a previous ticket, this is not how things are set up. Is there any work around to this as some customers are going to feel aggrieved at being rejected and then really cross when they do not receive any sign of the refund in their bank account for up to 10 working days.

      Is there any work-around here?

      Jamie

    • #87936
      WCFM Forum
      Keymaster

      Hi,

      Well, in such case it will be best to keep a “Free membership”.

      So, vendors will first subscribe in this free plan and if their application approved they may subscribe to other paid plans later.

      Thank you

    • #88028
      Jamie O’Reilly
      Participant

      In that case would they have to enter all of their details again or could they just login and upgrade their Membership?

      Jamie

    • #88432
      WCFM Forum
      Keymaster

      HI,

      n that case would they have to enter all of their details again or could they just login and upgrade their Membership?

      – Not at all. They may upgrade/change membership plan anytime. User details will be same all time.

      Membership can be change/upgrade from WCFM Dashboard -> Profile – https://ibb.co/vQ1H3Ft

      Thank You

    • #88795
      Jamie O’Reilly
      Participant

      Thanks for your help. We’ve used this suggested method.

Viewing 4 reply threads
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