Membership

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We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

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Viewing 9 reply threads
  • Author
    Posts
    • #70169
      lt96658
      Participant

      Your membership does not working properly.
      If vendor purchase membership free trial then after trial the trial amount is charged

    • #70270
      WCFM Forum
      Keymaster

      HI,

      Kindly show me your Membership plane subscription setting screenshot.

      Thank You

    • #70381
      lt96658
      Participant

      During buy plan, when free trial amount is 10 then after expiry of trial period the same amount (10) will be charged. Please solve as soon as possible.

      Attachments:
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    • #70915
      WCFM Forum
      Keymaster

      HI,

      Which payment method you are using for membership subscription? It this PayPal!

      During buy plan, when free trial amount is 10 then after expiry of trial period the same amount (10) will be charged.
      – What does this means? Trial amount charged at the time of subscription, why at the end of trial period ?

      Thank You

    • #71150
      lt96658
      Participant

      Trial amount charged at the time of subscription, why at the end of trial period ?
      Our Payment method is Bank transfer.

    • #71281
      WCFM Forum
      Keymaster

      Hi,

      Well, Bank Transfer is manual payment option.

      Then how you are getting this, it’s charging Trial Amount at the end of Trial period? Can you please show me screenshot for this!

      Thank You

    • #71311
      lt96658
      Participant

      Trial period amount is charged before and after trial expire. Please solve this issue immediately.

      Attachments:
      You must be logged in to view attached files.
    • #71387
      WCFM Forum
      Keymaster

      Well, here it’s showing membership plans basic rules. Trial amount and membership amount.

      Check here – https://wclovers.com/wp-content/uploads/2019/07/Screenshot_2019-07-06-18-41-32-220_io.gonative.android.berjkb.png
      Full details visible!

      Is this charging trial amount at the time of 1st membership payment?

      Thank You

    • #71635
      lt96658
      Participant

      Yes, charging charging trial amount at the time of 1st membership payment?

    • #72241
      WCFM Forum
      Keymaster

      We are testing this again.

      Between, which payment method you are using for vendor membership subscription?

      Thank You

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