Membership

This topic contains 9 replies, has 2 voices, and was last updated by WCfM Forum WCfM Forum 4 days, 23 hours ago.

  • Author
    Posts
  • #70169
    Avatar
    lt96658
    Participant

    Your membership does not working properly.
    If vendor purchase membership free trial then after trial the trial amount is charged

  • #70270
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Kindly show me your Membership plane subscription setting screenshot.

    Thank You

  • #70381
    Avatar
    lt96658
    Participant

    During buy plan, when free trial amount is 10 then after expiry of trial period the same amount (10) will be charged. Please solve as soon as possible.

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  • #70915
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Which payment method you are using for membership subscription? It this PayPal!

    During buy plan, when free trial amount is 10 then after expiry of trial period the same amount (10) will be charged.
    – What does this means? Trial amount charged at the time of subscription, why at the end of trial period ?

    Thank You

  • #71150
    Avatar
    lt96658
    Participant

    Trial amount charged at the time of subscription, why at the end of trial period ?
    Our Payment method is Bank transfer.

  • #71281
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Well, Bank Transfer is manual payment option.

    Then how you are getting this, it’s charging Trial Amount at the end of Trial period? Can you please show me screenshot for this!

    Thank You

  • #71311
    Avatar
    lt96658
    Participant

    Trial period amount is charged before and after trial expire. Please solve this issue immediately.

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  • #71387
    WCfM Forum
    WCfM Forum
    Keymaster

    Well, here it’s showing membership plans basic rules. Trial amount and membership amount.

    Check here – https://wclovers.com/wp-content/uploads/2019/07/Screenshot_2019-07-06-18-41-32-220_io.gonative.android.berjkb.png
    Full details visible!

    Is this charging trial amount at the time of 1st membership payment?

    Thank You

  • #71635
    Avatar
    lt96658
    Participant

    Yes, charging charging trial amount at the time of 1st membership payment?

  • #72241
    WCfM Forum
    WCfM Forum
    Keymaster

    We are testing this again.

    Between, which payment method you are using for vendor membership subscription?

    Thank You

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