Multiple Vendor products order update fails

[kasaga311]

Hi,

We are using WCFM – Ultimate, WCFM Market Place, WCFM Membership, WCFM Groups and Staffs product for our site.

However, this issue of an Order from Multiple Vendors is bugging us from a long time. No matter how many times we requested for a fix or a chat, it is not honoured. Can we get to it now and see what can be done to fix this issue?

Problem:

1. We have a customer buying multiple products from 3 vendors.
2. We are having issue with the Order completion as the System only generates a Single Order.

With Order Sync ‘ON’ – In this case, the order status is getting updated as ‘Completed’ even if One vendor fulfills the order and the other vendor fails to fulfill the Order.

With Order Sync ‘OFF’ – This case is even worse. After Vendor 1 sets the Order as ‘Completed’, it doesn’t update anything on the Dashboard, report and Ledger book.

This is a show stopper as far as our site goes. We need a fix for this issue ASAP.

Please let me know what other details are required to expedite this case.

Thanks,
–KaSaGa

[kasaga311]

Hi,

Any update on this? We need to quickly inform our client on the issue.

Thanks,
–Kasaga

[Kasaga311]

This reply has been marked as private.

[WCFM Forum]

Hi,

Sorry for delayed update.

“With Order Sync ‘OFF’ – This case is even worse. After Vendor 1 sets the Order as ‘Completed’, it doesn’t update anything on the Dashboard, report and Ledger book.”

– Hope for your case “Order Sync OFF” option will be ideal. We are again checking all conditions according to this, will resolve in next update.

Thank You

[Author]

Posts