New Order Emails and Notifications Not Working

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Best Multi Vendor Marketplace Plugin for WordPress › Forums › WC Marketplace › New Order Emails and Notifications Not Working

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    • October 2, 2018 at 4:27 pm #33064
      Kevin
      Guest

      I’m almost ready to launch and I’m testing everything out once again. When an order is placed, the admin & vendor do not receive email or dashboard notifications. The customer also does not receive an email receipt. The order appears in the “Orders” tab. The customer does receive an email when the order status is changed though. I have all the email and notifications activated for new orders in the dashboard settings. Any idea whats going on?

    • October 3, 2018 at 4:05 am #33120
      WCFM Forum
      Member

      Hi,

      That’s really strange!

      Hope you have all latest plugins.

      Please keep this installed – https://wordpress.org/plugins/wp-mail-logging/
      It will help you to check whether emails are triggered or not!

      also check at wp-admin -> WooCommerce -> Status -> logs -> is there any error related to this or not!

      Thank You

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