No enquiry attachment field

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM › No enquiry attachment field

Viewing 6 reply threads
  • Author
    Posts
    • September 6, 2019 at 11:40 pm #80495
      nestreeo
      Participant

      Hi, thanks for this wonderful multivendor plugin.

      But I’m having some issues with Enquiry Module.

      1. I checked on Reply Attachment? option in enquiry settings but there is no option for attachment for the user.

      2. There are enquiries but in the enquiries tab its showing ‘There are no enquiries yet.’

      Please check the screenshots.

      Regards,

      Attachments:
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    • September 7, 2019 at 12:17 pm #80580
      WCFM Forum
      Keymaster

      Hi,

      Vendors and users are allowed to add “Attachment” for Inquiry reply – https://www.loom.com/share/4eb2d7b9ceaf4cddb0bf128c01db9805

      Right now it’s not possible to add attachment when submitting Inquiry.

      Thank You

    • September 7, 2019 at 2:27 pm #80608
      nestreeo
      Participant

      Thanks for the reply, understood. But why enquiries are not shown in the enquiries tab its showing ‘There are no enquiries yet.’?

    • September 9, 2019 at 11:56 am #80802
      WCFM Forum
      Keymaster

      HI,

      Which “Inquiry Tab”? Under “Store Manager” dashboard or “My Account” !

      Well, Admin allow to see all Inquiries, but vendors will see inquiries related to their products or store.

      Thank You

    • September 9, 2019 at 2:24 pm #80833
      nestreeo
      Participant

      No, on product page. Ca other customers see enquiries on product page?

    • September 10, 2019 at 10:20 pm #81103
      nestreeo
      Participant

      User who made an enquiry gets notification through e-mail about it and the replies. User can see enquiries through the user dashboard and can reply. Everything is on till here. But neither the user who enquired nor others see enquiries on product page. Check the screenshot. Also as long as I remember, previously there was an Inquiry option in vendor dashboard but now there is no enquiry dashboard, only enquiry settings in settings page and the enquiry notification beside other notification.

      Regards,

      Attachments:
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    • September 14, 2019 at 9:13 pm #81607
      WCFM Forum
      Keymaster

      Hi,

      But neither the user who enquired nor others see enquiries on product page.
      – Inquiry will visible under Product page only if reply marked as sticky – https://ibb.co/4mSL07S

      Thank You

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