Not uploading pictures when creating product

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Not uploading pictures when creating product

Viewing 11 reply threads
  • Author
    Posts
    • June 26, 2017 at 4:10 pm #10721
      Johann Liebenberg
      Participant

      I have ultimate and when creating the products it is not saving the pictures loaded

    • June 26, 2017 at 5:44 pm #10722
      WCfM Forum
      Guest

      Hi,

      Did you checked without ultimate ever, image was saving or not ?

      Other fields are saved properly ?

      It’s difficult say exactly, may be conflict with some other plugin or theme!!

      You may check, its working perfectly in our demos, so in general therebis no such issue.

      Is your site is on web? And possible to give us a dummy access, we will dubug it, its something specific to your site.

      Thank You

    • June 26, 2017 at 5:59 pm #10723
      Johann Liebenberg
      Participant

      ITs just from Chrome I tested now on iphone and safari and seem to work

    • June 26, 2017 at 6:18 pm #10724
      WCfM Forum
      Guest

      Sorry, not getting you clearly.

      Its not working only in chrome ?

    • June 26, 2017 at 6:36 pm #10725
      Johann Liebenberg
      Participant

      Im testing it in different scenarios it did upload once but it seems it was the user i was using to test and not the Chrome or Safari that was the issue as soon as I go to another user the picture does not save when submitting

    • June 26, 2017 at 6:45 pm #10728
      WCFM Forum
      Keymaster

      Hi,

      This is something really strange.

      Please check all settings and if you are using any user role manager plugin.

      Thank You

    • June 26, 2017 at 7:10 pm #10729
      Johann Liebenberg
      Participant

      I have ultimate user login to allow people to login via facebook

    • June 26, 2017 at 7:14 pm #10730
      WCfM Forum
      Guest

      Ok, when they register as user what is their user role?

      WCfM dashboard allow only Admin, Shop Manager and Vendor user.

    • June 26, 2017 at 7:28 pm #10731
      Johann Liebenberg
      Participant

      Yes all vendors, it seems when I add pictures from iphone it saves and allows further pictures

    • June 26, 2017 at 7:43 pm #10732
      Johann Liebenberg
      Participant

      Does picture size make a difference?

    • June 27, 2017 at 4:40 am #10734
      WCfM Forum
      Guest

      Hi,

      Not sure but possible, but those will impose from theme or other plugin.

      WCfM does not impose such restriction, it uploads images via WP default method.

      If tou are facing with any user or any particular pic then please try that from wp-admin WooCommerce default add product page.

      If you still getting the same issue then it is something due to user role or image size issue. But if it works fine from there then something blocking WCfM to do the same, we have to debug that.

      Thank You

    • July 2, 2017 at 5:45 pm #10930
      WCFM Forum
      Keymaster

      Hi,

      Please feel free to reach us anytime.

      Thank You

  • Author
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