Order details page is missing items

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Best Multi Vendor Marketplace Plugin for WordPress › Forums › WCFM – Ultimate › Order details page is missing items

Viewing 9 reply threads
  • Author
    Posts
    • June 4, 2018 at 9:18 pm #24295
      Kristin
      Guest

      When clicking on any specific order from the WCFM dashboard>Orders page, some of the information does not show on the table – specifically, items under the Cost and Total columns (Item and Quantity details DO show), as well as all totals (Discount, Shipping, Order Total) in the “Order Items” section. I tried adjusting CSS to see if maybe those items were just hidden because of font color but I haven’t been able to get anything to show up.

    • June 5, 2018 at 5:41 am #24324
      WCFM Forum
      Member

      Hi,

      Can you please check the same order as Admin login? Hope you will see everything.

      Actually, those are intentionally hidden from Vendor view, as those are not related to vendor.

      But, it’s possible to show those for vendors as well.

      First you check that as Admin and know me are you able to see everything or not!

      Thank You

    • June 5, 2018 at 3:50 pm #24374
      Kristin
      Guest

      I cannot see them as admin or as the vendor.

    • June 5, 2018 at 3:54 pm #24376
      Kristin
      Guest

      Are we talking about the same screen? I’m not clear on why you think that part is not related to the vendor… it’s the vendor’s order, so it’s definitely information they need.

    • June 7, 2018 at 9:05 pm #24446
      WCFM Forum
      Member

      Hi,

      Sorry, I am bit confused with this.

      Admin Order details is exactly same as WooCommerce orders.

      Can you please show me screenshot for this?

      Also show the screenshot from wp-admin -> WooCommerce -> Order details , so that I can understand what you are saying missing!

      Thank You

    • June 8, 2018 at 2:44 pm #24508
      Kristin
      Guest

      Sample order via WooCommerce Orders: https://www.dropbox.com/s/o4kqm2si7jbc875/Screen%20Shot%202018-06-08%20at%208.39.31%20AM.png?dl=0

      Same order via Admin Dashboard>Orders: https://www.dropbox.com/s/gsul3ek7pihzy2f/Screen%20Shot%202018-06-08%20at%208.40.09%20AM.png?dl=0

      As you can see, the prices (both line items and totals) are visible in the WooCommerce version but not in the WCFM dashboard version.

    • June 8, 2018 at 7:02 pm #24529
      WCFM Forum
      Member

      Hi,

      Thanks again for your cooperation.

      You may check WCfM demos, no such issues at all – http://wcmp.wcfmdemos.com/my-account/

      I think, there has some CSS in your theme or may be some other plugin which hiding the Price display.

      Can you check this?

      Or yo may give me a demo vendor access and I will know you the issue.

      Thank You

    • June 8, 2018 at 8:18 pm #24539
      Kristin
      Guest
      This reply has been marked as private.
    • June 8, 2018 at 8:32 pm #24541
      Kristin
      Guest

      I figured it out, finally. It was custom css I had used to hide something else. Thanks for your help.

    • June 8, 2018 at 8:34 pm #24542
      WCFM Forum
      Member

      Ahh … I also just get it and going to write you.

      Great, so it’s resolved now 🙂

      Thank you

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