Order Status Not Updated to Shipped

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM › Order Status Not Updated to Shipped

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  • Author
    Posts
    • March 12, 2019 at 10:39 am #52245
      neelesh.pednekar
      Participant

      Hi,

      Two things.

      1) Vendor can not mark an order as shipped. It shows “This status not allowed, please go through Shipment Tracking.”
      2) When you enter the shipment tracking details, it updates it in the order however, the status of the order is still “Processing”

      This is happening with both COD as well as pre-paid orders.

      Kindly let me know if it is a setting issue.

      Thanks and Regards,
      Neelesh R Pednekar

    • March 12, 2019 at 2:37 pm #52283
      WCFM Forum
      Keymaster

      Hi,

      When you enter the shipment tracking details, it updates it in the order however, the status of the order is still “Processing”

      – Are you using “Order Sync” mode ON or OFF?

      Thank You

    • March 12, 2019 at 2:52 pm #52287
      neelesh.pednekar
      Participant

      Hi,

      Sorry for the lame question, but where do I find the “Order Sync” feature?

    • March 12, 2019 at 2:54 pm #52289
      neelesh.pednekar
      Participant

      Sorry. Figure it out. Yes it is On.

    • March 12, 2019 at 3:10 pm #52298
      WCFM Forum
      Keymaster

      Great, that’s the reason “Shipped” Status not set to order, as WC does not has any such status.

      If “order Sync” off then vendor’s individual status will be mark as “Shipped” when then will add shipment information.

      Thank You

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