Paid orders coming through as "on hold"

We're shifting our Forum based support to a more dedicated support system!

We'll be closing our Forum support from 10th June, 2020 and move to Email Support assistance.

  • If you are a WCFM premium add-ons user, contact us- here
  • Want to know more before buying our add-ons? Send Pre sale queries- here
  • If you are a WCFM free user, please open a support ticket at
  • For WCFM App related queries, reach us- here
From now the forum will be read-only!

Viewing 0 reply threads
  • Author
    • #111749

      My vendors are receiving their paid orders coming through as “on hold”. They then have to mark the order as complete. How can I make the order come through as either processing or complete once the order has been paid for?

      I can see an error message which says: Validation error: PayPal IPN response from a different email address ( Order status changed from Pending payment to On hold.

      What is the validation error that is causing it to do this? When I approve the withdrawal requests it all works fine and automatically transfers from my Paypal to their PayPal account.

Viewing 0 reply threads
  • You must be logged in to reply to this topic.