payment gateway button missing

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Viewing 11 reply threads
  • Author
    Posts
    • #67390
      sdel_nevo
      Participant

      Hi Guys

      when testing my site, users are unable to complete registration as the payment gateway button is missing. as per the screenshot

      there used to be a button that would open stripe so that users could enter the payment details this is now missing since the last update

      please advise

      Steve

      Attachments:
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    • #67509
      WCFM Forum
      Keymaster

      HI,

      It should be there like this – https://ibb.co/XZvTLRT

      Please give me your Membership page url to check this.

      Thank You

    • #67511
      sdel_nevo
      Participant
      This reply has been marked as private.
    • #67727
      sdel_nevo
      Participant
      This reply has been marked as private.
    • #67806
      sdel_nevo
      Participant

      Hi Guys

      also, meant to say that there are no errors in google console at all and this problem is affecting all browsers

      Steve

    • #67841
      WCFM Forum
      Keymaster

      Please disable “Coming Soon” mode and know me.

      Thank You

    • #67885
      sdel_nevo
      Participant
      This reply has been marked as private.
    • #67890
      sdel_nevo
      Participant
      This reply has been marked as private.
    • #67896
      sdel_nevo
      Participant

      Hi guys

      I have re-enabled the coming soon plugin

      As you are now able to access the site with your admin account

      Steve

    • #67946
      sdel_nevo
      Participant

      Hi Guys

      I have removed the old membership plans thinking that there may be an issue with these and have set up new ones, but the error is still there on firefox, chrome and edge

      I get no errors in the console of any of these browsers

      however
      on IOS devices, there appears to be a vertical line beside the word “Stripe” that when pressed shows the proceed button as per the screenshot

      Steve

      Attachments:
      You must be logged in to view attached files.
    • #68033
      sdel_nevo
      Participant

      Hi Guys

      All sorted 🙂 🙂

      it turned out to be an issue with Litespeed cache Load CSS Asynchronously had been set to on, I disabled that and the button appeared

      please close this ticket

      Steve

    • #68318
      WCFM Forum
      Keymaster

      OK, thanks for the update 🙂

Viewing 11 reply threads
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