Payment status when seller on marketplace makes a sale

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This topic contains 4 replies, has 2 voices, and was last updated by Avatar hemptrado.com 2 weeks ago.

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  • #68746
    Avatar
    hemptrado.com
    Participant

    Hi,
    I can’t find any option to tell the seller of a product that it has been paid by the customer.
    Where can I find this option?

    thanks & rgds
    Jan

  • #69013
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Well, you do not have to tell vendors manually this!

    In general without payment order status keep at “Pending Payment” Status. After payment it change to “Processing”, now vendor will receive notification for this from WCFM.

    Thank You

  • #70774
    Avatar
    hemptrado.com
    Participant

    Hi,
    there is not much information in the documentation, how is the status changed after payment?
    I have various payment gateways and bank transfer.

    I also have some more questions regarding the orders screen of vendor dashboard
    Please see the attached image.

    1. ‘payment pending/ Zahlung ausstehend’ is only visible from admin backend but not for vendors. ?

    2. ‘blockchain pending’ > I installed coinbase payment gateway. Will this word like ‘payment pending’
    status for the coinbase gateway or what does this status mean?

    3. On orders screen of vendor dashboard, it has the same description in German for 2 different options.
    the first ‘In Bearbeitung’ > PENDING should be ‘Ausstehend’ and the second ‘In Bearbeitung’ > PROCESSING is ok!

    4. ‘In Wartestellung’ > ON HOLD. What does this status mean?

    5. ‘Versand’ > SHIPPED should be ‘Versendet’ and also be before ‘Fertiggestellt’ > COMPLETED.
    The order of the status doesn’t make sense!

    Thank you and brgds
    Jan

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  • #70776
    Avatar
    hemptrado.com
    Participant

    Hi,
    there is not much information in the documentation, how is the status changed after payment?
    I have various payment gateways and bank transfer.

    I also have some more questions regarding the orders screen of vendor dashboard
    Please see the attached image.

    1. ‘payment pending/ Zahlung ausstehend’ is only visible from admin backend but not for vendors.
    Why? What status does a vendor see when its ‘payment pending’?

    2. ‘blockchain pending’ > I installed coinbase payment gateway. Will this word like ‘payment pending’
    status for the coinbase gateway or what does this status mean?

    3. On orders screen of vendor dashboard, it has the same description in German for 2 different options.
    the first ‘In Bearbeitung’ > PENDING should be ‘Ausstehend’ and the second ‘In Bearbeitung’ > PROCESSING is ok!

    4. ‘In Wartestellung’ > ON HOLD. What does this status mean?

    5. ‘Versand’ > SHIPPED should be ‘Versendet’ and also be before ‘Fertiggestellt’ > COMPLETED.
    The order of the status doesn’t make sense!

    Thank you and brgds
    Jan

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  • #70779
    Avatar
    hemptrado.com
    Participant

    Also, You previously said without payment order status keep at “Pending Payment” Status.
    But when I order a product, the status is on “In Bearbeitung”. How can I change this so it will stay on “Payment pending”?

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