problem with Analytics

[sdel_nevo]

Hi Guys

looking at analytics captured by your plugin, I can’t work out what’s happening

it appears that the IP address details and country are incorrect

Steve

[sdel_nevo]

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[sdel_nevo]

This reply has been marked as private.

[sdel_nevo]

Hi Guys

I have been in touch with my host, they have confirmed that everything is configured correctly their end, they are unsure as to why the analytics plugin is recording data incorrectly.

Any chance you could take a look at this for me.

I can provide admin details to my site if required

Steve

[sdel_nevo]

Hi Guys

I have attached two images

1 is the analytics from my network, the other is from google analytics

this covers the same date range (last 7 days)

you can see the problem

your plugin records everything as either the UK or Malta

Steve

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[sdel_nevo]

Hi Guys

just replied to your e-mail

I added

add_filter( ‘wcfm_is_allow_wc_geolocate’, ‘__return_false’ );

to my functions file, the IP addresses are now being recorded correctly

however the country, state and city are incorrect

I’m being recorded as the USA when I’m in the UK

my mobile is recorded as France, also in the UK

I use wordfence to protect my site, could that be the issue

Steve

[sdel_nevo]

Hi Guys

as advised in another e-mail I cleared out all references of wcfm_user_location from the user-meta table

now sometimes when I visit the site(when not logged in) it records correctly both the IP address and Location
if I revisit later (also not logged in) it records incorrectly

Steve

[sdel_nevo]

Hi guys

I have an odd issue with the analytics, this is effecting both wordfence and your analytics plugin

The United States is being shown as united countys

If I disable my theme it shows correctly in both plugins

I’m using the flatsome theme and have some code in my functions file

Would you be able to see if you can see what the issue is?

If this is ok, I will send you the access detail

I would be most great full

Steve

[sdel_nevo]

Hi Guys

I have found the problem code.

I added this in my Functions file to change “State” to “County on the vendor pages

// Change state to county on vendor pages
function wcfm_marketplace_custom_address_field( $address_fields ) {
if( isset( $address_fields[‘state’] ) ) {
$address_fields[‘state’][‘label’] = ‘County’;
}
return $address_fields;
}
add_filter( ‘wcfm_marketplace_settings_fields_address’, ‘wcfm_marketplace_custom_address_field’ );
add_filter( ‘wcfm_membership_registration_fields_address’, ‘wcfm_marketplace_custom_address_field’ );
add_filter( ‘wcfm_wcmarketplace_settings_fields_customer_support’, ‘wcfm_marketplace_custom_address_field’ );

function wcfm_custom_2406_translate_text( $translated ) {
$translated = str_ireplace( ‘State’, ‘County’, $translated );
return $translated;

add_filter(‘gettext’, ‘wcfm_custom_2406_translate_text’);
add_filter(‘ngettext’, ‘wcfm_custom_2406_translate_text’);

unfortunately, this was also changing “United States” to “United Countys” in wordfence and your analytics plugin

do you know how this code can be changed to prevent this

Steve

[sdel_nevo]

This reply has been marked as private.

[hani]

Hi,

I have exactly the same problem, showing london city in store list searching page automatically (Wrong). and showing UK in analytics.

would you you share the solution if you have it?

[Author]

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