Problem with payments

This topic contains 7 replies, has 2 voices, and was last updated by WCfM Forum WCfM Forum 1 week, 3 days ago.

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  • #59248 Reply
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    Maksim

    Hello! When withdrawing funds, an error occurs. In the logs I see the error “payment processing failed: PayPal Payout setting is not configured properly please contact site administrator”

    I have a corporate account PayPal in Russia. I would like to know which payment method to use correctly – PayPal Standard or PayPal Checkout?

  • #59347 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Please check at wp-admin -> WooCommerce -> Status -> Logs -> wcfm logs -> you will see exact reason for this error.

    I have a corporate account PayPal in Russia. I would like to know which payment method to use correctly – PayPal Standard or PayPal Checkout?

    – It should be PayPal standard, but please be sure “Payout” is enable for your PayPal account.

    Thank You

  • #60420 Reply
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    Maksim

    Thanks for the answer!
    I contacted PayPal technical support. I was told that the withdrawal of funds for sellers is possible only when the Mass Pay feature is on.
    Did I understand PayPal technical support correctly?
    But in Russia, the inclusion of this function is possible only with a turnover of over 10,000 euros. For us, this is unacceptable.
    Is there any other way to make payments to sellers?

  • #60507 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Opps! So, you can not use PayPal!

    Is Stripe work for your country?

    Thank You

  • #61018 Reply
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    Maksim

    What is the reason I cannot use PayPal?
    Is this related to PayPal itself or to the settings of your plugin?
    About Stripe I will find out.

    If I connect Stripe, then buyers will have to pay on the site through the Stripe system? Or through this system is only the withdrawal of funds to sellers?

  • #61441 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    HI,

    Is this related to PayPal itself or to the settings of your plugin?

    – It’s due to PayPal restriction.

    If I connect Stripe, then buyers will have to pay on the site through the Stripe system? Or through this system is only the withdrawal of funds to sellers?

    – You may use this for both the purposes.

    Thank You

  • #62197 Reply
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    Maksim

    Is this restriction in PayPal valid only in Russia? Or now payments to sellers do not work anywhere through PayPal?
    Paypal technical support tells me different information every time.

    What exactly do they have to clarify in order to understand is it possible for us to connect payouts to sellers through your plugin?
    What data needs to be requested?
    Api username, passaword, signature available.
    Do I need to connect PayPal Mass Pay to our PayPal account?

  • #62451 Reply
    WCfM Forum
    WCfM Forum
    Keymaster

    Hi,

    Well, PayPal has changed their terms recently, I am not sure it’s block Russia from this or not!

    You require “PayPal Payout” has to enable for this withdrawal payout.

    Please ask PayPal support to enable this for your live PayPal account!

    Thank You

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