Product Custom Fields Not Saving Data

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    • #136651


      I have created 3 custom product fields grouped under “Additional Information”. The vendor can see them when adding and editing a product on the tab as “Additional Information”. The information is entered and saved. However, the data disappears and does not show up. The “Additional Information” heading does appear on the product listing, but nothing shows under it. When the vendor goes to edit the product again, the data is not there. Adding it again and again doesn’t work. It’s not saving the custom field data.

    • #136652

      Ok I unchecked “Fields as Group” and now it saves and shows up on the product.
      Sorry to bother you!! :o)

    • #137201

      Yes, Please check here for more information –
      Hope your problem is resolved. Then we are closing this topic.


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