Product Review Sync- Not Working

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Multi Vendor Marketplace Plugin | WCFM Marketplace › Forums › WCFM – Ultimate › Product Review Sync- Not Working

Viewing 11 reply threads
  • Author
    Posts
    • June 2, 2019 at 6:06 am #65505
      Support
      Participant

      Hi there,

      I’ve enabled Product Review Sync under Review Setting in WCFM but it is rating the vendor stores 0 out of 5 for the product review but from the original rating it is 5 out of 5 rating. Please see the attached photo, any help will be much appreciated.

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    • June 2, 2019 at 7:23 pm #65586
      WCFM Forum
      Keymaster

      Hi,

      What Star Rating is showing for that review under “Product Review”?

      Thank You

    • June 2, 2019 at 7:45 pm #65590
      Support
      Participant

      Thanks for the reply, it is 5/5 Star rating. Please see the attached photo.

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    • June 2, 2019 at 9:55 pm #65602
      Support
      Participant

      Also, is there a way to pull and update reviews?

    • June 3, 2019 at 9:19 am #65684
      WCFM Forum
      Keymaster

      Sorry, review sync later option is not there.

      Are you using any other third party product review addon?

      Thank You

    • June 3, 2019 at 10:45 pm #65788
      Support
      Participant

      Oh okay, will there be a future option for pulling updated reviews? I think that, it will be an amazing feature to have.

      As for the third-party plugin, I’ve added in Photo Review. I’ve temporarily disabled it to see if it was interfering with WCfM but issue still persist.

      Thank you!

    • June 4, 2019 at 9:12 am #65835
      WCFM Forum
      Keymaster

      HI,

      Oh okay, will there be a future option for pulling updated reviews?

      – Yeah have this in plan. Also Review reply and attachment option will be there!

      Kindly show me screenshot for wp-admin -> WooCommerce -> Setting -> Products – https://ibb.co/vCWQJPd

      Thank You

    • June 4, 2019 at 11:23 pm #65936
      Support
      Participant

      Okay, thank you. That will be a great feature to have. Please see the attached photo.

      Attachments:
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    • June 5, 2019 at 6:53 pm #66080
      WCFM Forum
      Keymaster

      OK, setting is fine.

      As for the third-party plugin, I’ve added in Photo Review. I’ve temporarily disabled it

      – Do you have created any new product review after disabling this plugin? Are you still getting the issue!

      Thank You

    • June 5, 2019 at 7:55 pm #66096
      Support
      Participant

      Thank you for testing.

      It looks like it works adding new reviews while the Photo Review plugin is active or disable. It appears the issue is only getting/importing the existing review to the vendor store.

      Thank you!

    • June 5, 2019 at 9:00 pm #66123
      WCFM Forum
      Keymaster

      OK, that’s possible. Store review not support import yet!

    • June 6, 2019 at 8:45 pm #66291
      Support
      Participant

      Okay, thank you! Hope to see this in the next update!

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