WCFM Issues and Queries

[info85]

Hello dear WClovers team,

I wait for an answer on my Emails for one week. I have 2 issues to solve on my page. I wrote about them a week ago and received no answer during this time.
Could you explain why did I received no answer? Are you too busy to solve them or didnt you receive an Emails from me? (which I sent 3 times)

Best regards,
Petro Kozak

[WCFM Forum]

Hi,

We have replied all the time but your email address not working, it bounce back – https://ibb.co/pxwD836

We have even try to contact you in your order email but same – https://ibb.co/V98NGHk

We are helpless in such situation.

Please talk to your hosting company, your domain’s mail server not working.

Thank You

[info85]

Hello,

my Email-Address is pk@digital-assistant.eu. You’ve missed “s”.

But it actually doesnt really matter because we had a Email -conversation al least since the beginning of April, if not longer.

And everything went good until next week.

I mean you didnt need to type my Email, because there already were the conversation between us, and you just needed either to answer the message that you received from me, or to copy the Email if you wanted to start a completely new comversation .

Heres a prove:
https://prnt.sc/nglkni

Best regards,
Petro Kozak

[WCFM Forum]

HI,

You have send us mail from wrong email – https://ibb.co/Jc22y2G

Thank You

[info85]

Hello,

guys, ok, I’ve sent you the EMail from the wrong Email-address. On 24 of April.

If you look on the screenshot from the last Email you could see that we had a support conversation waaay earlier than that.
Heres the Emails:

Last Email from your support. 16 April 2019:

https://prnt.sc/ngluae

Last Email from me:
16 April 2019:
https://prnt.sc/ngluoc

16 April 2019:
https://prnt.sc/ngluxx

18 April 2019:
https://prnt.sc/nglvcz

23 April 2019:

https://prnt.sc/nglvn5

We had a support conversation before I sent you the Email on 24. April. And as you see I wait already more than a week to get an answer.

We had a support conversation. Which neans you had either to answer my Email, or to copy the Email from the message that you received.

Best regards,
Petro Kozak

[WCFM Forum]

Hi,

Well, we never copy email address and send out replies.

You had contacted us directly from our contact from – https://wclovers.com/contact-us/

Now, what ever email you insert in this form we can only reply back to that particular email address.

Anyway, this discussion has no meaning.

Please know me your issues here.

Thank You

[info85]

Hello,

yes, you are definetely right, this discussion has no meaning.

So, the issues are:

1. I want to translate the Email Notifications from English to German. To do that, I need to be able to see the Email Notification templates, like it is possible for example in Woocommerce. Look ate hte screenshot below. How can I find the Email notification templates of WCFM?

https://prnt.sc/ngmtxd
https://prnt.sc/ngmuc4

2. The Reports page in the German version doesnt work well, is working only in the English version.
How can this be solved?

English Version: https://prnt.sc/nb1ywo
German Version: https://prnt.sc/nb1z7j

Best regards,
Petro Kozak

[Petro]

Hello,

could you please write me a short message to the actual status of my request?
I would be very thankful for that, cause I just want to know if you received the last message and if you work on solving the issue.

Thank you very much for your help,
Best regards,
Petro Kozak

[WCFM Forum]

Hi,

1. I want to translate the Email Notifications from English to German. To do that, I need to be able to see the Email Notification templates, like it is possible for example in Woocommerce. Look ate hte screenshot below. How can I find the Email notification templates of WCFM?

– Well, WCFM all notification follow same template and it’s generated dynamically. No such email template is there. Only one email template is there – “Store new Order”. Registration emails can be translated from WCFM Membership setting.

But other notifications are using same template. But you may translate it’s text as other other string, using translation file.

2. The Reports page in the German version doesnt work well, is working only in the English version.
How can this be solved?

– Your translation has some error, possibly you have press “enter” by mistake with translated string. Look report page browse console, you will see JavaScript error for this.

Thank You

[info85]

Hello,

thank you for your answers.

So, as I understood, there are a couple of EMail Notification that I can find in a Membership Settings, but all other Notification are generated automatically, so I can not see the text of the notifications?

But how should I find the String from the notifications in translation file in case when I do not see the notification?

I also have a second issue.

I created 4 User Verification field in English. I translated them in German with WPML. But those field appear in English language, although I translated them.
How can it be solved?

https://prnt.sc/njtfpn

Thank you for your help,
Best regards,
Petro Kozak

[info85]

Hello,

I have one more issue.

I created a Product and added a Picture of this Product.

The Picture appears on the Single Product Page, but doesnt appear neither in a Product list on Vendor Store page nor in Widgets nor in Shop.

https://prnt.sc/njtn30
https://prnt.sc/njtm6z
https://prnt.sc/njtnhq
https://prnt.sc/njtnzw

How can I solve that issue?

Thank you for your help,
Best regards,
Petro Kozak

[WCFM Forum]

HI,

So, as I understood, there are a couple of EMail Notification that I can find in a Membership Settings, but all other Notification are generated automatically, so I can not see the text of the notifications?

But how should I find the String from the notifications in translation file in case when I do not see the notification?

– It has these two lines –
1. You have received a new notification:
2. Check more details %shere%s.

I created 4 User Verification field in English. I translated them in German with WPML. But those field appear in English language, although I translated them.

– We are checking this.

The Picture appears on the Single Product Page, but doesnt appear neither in a Product list on Vendor Store page nor in Widgets nor in Shop.

– This is your theme templates issue. Just test by creating a product from WC default product manager.

Between, do you have set featured image or gallery image? If it’s not featured image then will not appear anywhere!

Thank You

[info85]

Hello,

1. Ok, I understood. But there is also a text inbetween this two lines which is different depending on notification. How do I find this texts?

2 Ok, thank you. I will wait for your answer.

3. Thank you, I understood. I added the photo in the incorrect field. There are couple of field for adding photos in WCFM when you create a product and I’ve chosen the wrong one.

Thank you for your help!
Best regards,
Petro Kozak

[info85]

Hello,

are you still there?

As addition to the Notification-Question I sent you the screenshot of a Notification that I got after vendor registration.

In a previous Email you wrote me two Strings and wrote that those two Strings should appear in all notifications.

In the notification on the screenshot I do not see neither first, nor second String.

https://prnt.sc/nlzi4r

So the question is still actual: how should I find the notificaton texts to translate them?

Thank you for your help and support,
Best regards,
Petro Kozak

[WCFM Forum]

Hi,

Well, registration related emails are not notifications.

You may edit this from WCFM Membership setting section – https://ibb.co/qBFxW64

Now, as you are using WPML then you have to save this in all languages separately.

e.g. your site has two languages – English and German – now first browse this page in English and save content in English, then browse page in German and save in German translated content.

I created 4 User Verification field in English. I translated them in German with WPML. But those field appear in English language, although I translated them.

– Please update WCFM Ultimate 6.1.0, now your translations will work for this.

Thank You

[info85]

Hello,

I have one more issue.

I added 4 Vendor registration fields. All 4 are File/Image type.

When I registered a vendor, I uploaded 2 files. Screenshot below.

https://prnt.sc/nmbqyn

When I went to Admin Dashboard to approve this vendor, I didnt see the files in a popup window. Screenshot below.

https://prnt.sc/nmbrt8

Where are those files? I can not approve a vendor until I check the uploaded files.

Thank you for your help,
Best regards,
Petro Kozak

[info85]

Hello,

I also have one question:

Could we get a Premium support from zou, so that we shouldnt wait 3-4 days until we get the answer?

And how much would such a support cost?

Best regards,
Petro Kozak

[WCFM Forum]

Hi,

When I went to Admin Dashboard to approve this vendor, I didnt see the files in a popup window.

– We are checking this.

Thank You

[info85]

Hello,

How goes the issue checking? Do you have some results?

Best regards,
Petro Kozak

[WCFM Forum]

HI,

We have already resolved this in WCFM Membership latest update.

Please check for a new vendor application.

Thank You

[info85]

Hello,
thank you very much for your help and support. Popup works like it should to.

Best regards,
Petro Kozak

[WCFM Forum]

You are welcome 🙂

[info85]

Hello,
I have one more question to you. I found such a setting as “Refund Threshold Days”. I dont really understand what this means.
Could you please explain me, what this Refund Threshold Days are? And what is the Refund Threshold?

Best regards,
Petro Kozak

[WCFM Forum]

Hi,

Refund Threshold Days – this will ensure till how many days an order allowed for refund.

Suppose you have set this 30, then customer and vendor will be able to place refund request upto 30 days for an onder.

Thank You

[info85]

Hello,

I forgot about one more issue that I had. I already wrote you about this, but maybe you didnt noticed this message.

I have created 4 Vendor Verification fields, and translated them in German with WPML. But they appear in English although I translated them.

Can you tell me how to fix this?

Best regards,

Petro Kozak

[info85]

Hello,

Theres the screenshot of a issue:

https://prnt.sc/njtfpn

Best regards,

Petro Kozak

[info85]

Hello,

theres one more issue to solve.

1. The Invoice created in WC Frontend Manager and the invoice that the Customer get per Email are different.

Thats the invoice created with WCFM:

https://prnt.sc/ns92zf

Thats what you get per EMail:

https://prnt.sc/ns92qg

2. I created a Invoice field and activated it. But this field does not appear in the invoice.

3. I created a Invoice field. But I want this field to be obligatory to fill in by the vendors. How can I do that?

Hope you will solve this issues.

Thank you for your help and support.
Best regards,
Petro Kozak

[WCFM Forum]

Hi,

Do you have created Store Invoice field (https://wclovers.com/knowledgebase/wcfm-store-invoice/)

Thank You

[info85]

Hello,

Yes, I’ve created a Store invoice field:

https://prnt.sc/ntr6ul

I also wrote you about this in the previous message.

Thank you,
Best regards,

Petro Kozak

[info85]

Hello dear WCLovers team,

are you still there?

Honestly, I would have this issues solved as soon as possible, because not having a rightfully created Invoice means that I can not sell and also can not allow my vendors to sell in my marketplace. This is so at least in a German market.

So, I would be very thankful if you could solve the issues which I described before as soon as you could.

Thank you for your help and support.

Best regards,
Petro Kozak

[WCFM Forum]

HI,

I understand you have added custom field for Store Invoice.

As Vendor are those fields value filled up ?

Thank You

[info85]

Hi,

yes, sure, the field that I created is filled up:

https://prnt.sc/nurphb

Best regards,
Petro Kozak

[info85]

Hello,

you received the Admin login data from me earlier.

Is it not easier for you to simply log in as an Administrator an check all the things you need to know?
I mean, it would probably be easier then spending 3-4 days just for asking if the field is created and filled up.
Especially considering the fact that I wrote you already in the previous messages that I created and activated the fields.

So, I just repeat my previous message and hope that you can answer my questions and fix the issues.

1. The Invoice created in WC Frontend Manager and the invoice that the Customer get per Email are different.

Thats the invoice created with WCFM:

https://prnt.sc/ns92zf

Thats what you get per EMail:

https://prnt.sc/ns92qg

The question. Why?

2. I created a Invoice field and activated it. But this field does not appear in the invoice.

The question. Why?

3. I created a Invoice field. But I want this field to be obligatory to fill in by the vendors. How can I do that?

The question. Why?

Thank you for your help and support.
Best regards,
Petro Kozak

[WCFM Forum]

HI,

Can you please test this once by updating WCFM Ultimate to 6.1.3

Between, hope you did not override this invoice template under child theme for tweak ?

Thank You

[info85]

Hello,

I’ve tested this after updating WCFM Ultimate.

All 3 issues are still there.

I didnt override anything in the invoice template.

Thank you

Best regards,

Petro Kozak

[WCFM Forum]

Hi,

Look I have just test this again and it’s working perfectly – https://www.loom.com/share/ea50d8dc92574ebebec02eab9e76fcca

Between, using which user type you are placing orders?

You may send us site details here, we will check setting once – https://wclovers.com/woocommerce-multivendor-customization/

Thank You

[info85]

Hello,

I am very happy for you, that it’s worling perfectly by you.
But quite unhappy because it is not working by me.

I will also show you how it works by me:

Step one. Creating a fields:
https://prnt.sc/nwytqc

Step two. Filling field up from Vendor account:
https://prnt.sc/nwyvdy

Step three. Buying some product as a Customer:
https://prnt.sc/nwyvvq

https://prnt.sc/nwyvzc

Step 4. Download an invoice from WCFM as ADMIN:

https://prnt.sc/nwyw29

Step 5. Download an invoice from WCFM as VENDOR:

https://prnt.sc/nwywl5

As you see, this 2 invoice have following problems:

1. They are different. Why?
2. Created invoice fields didnt appear on both invoices. Why?

I am sending you the screenshot and explanations for almost 2 weeks. And you have an access to the admin Dashboard of my site. Is it impossible to simply check the problem?
Or you really believe that seeing how good it works by you will help me solving the issue by me?

Hope you are able to solbe the issue or at least to explain me how to solve it.

Best regards,
Petro Kozak

[WCFM Forum]

HI,

Well, first of all –

https://prnt.sc/nwywl5 – this is store invoice

https://prnt.sc/nwyw29 – this is normal order invoice, it has no use. You may disable this from PDF Invoice plugin setting as well.

Admin also able to download Store Invoice for each order from Vendor Manager -> Orders Section

Now, why custom invoice fields not visible I have to check in your site.

Kindly send me site details once more or atleast know me from which email you previously send me those?

Thank You

[info85]

This reply has been marked as private.

[WCFM Forum]

HI,

It’s resolved. – https://ibb.co/Rjkr6WP

Issue was caused due to WPML.

Thank You

[info85]

Hello,

thank you for solving that issue.
But there are still some issues left.

1. I deactivated the normal order invoice from PDF Invoice Plugin settings.

Result is the same. When I download the invoice from WCFM as Admin I get this normal store invoice, which has no use.
https://prnt.sc/nxe2xo
https://prnt.sc/ny86kb

Could you please provide me the screenshot of how should I exactly activate a Vendor store invoice for Admin, so that the invoice downloaded from Vendor Dashboard and the invoice downloaded from Admin Dashboard look the same?

2. On 23 May I wrote you about an issue. And this issue is still unresolved.

I have created 4 Vendor Verification fields, and translated them in German with WPML. But they appear in English although I translated them.

Can you tell me how to fix this?

Theres the screenshot of a issue:

https://prnt.sc/njtfpn

Thank you for your help and support.
Best regards,
Petro Kozak

[info85]

Hello dear WCLovers team,

there is one more issue there.

This time the issue with payments.

I cannot make a settings vor vendor payments.

1. As admin I want to define a list of payment methods that vendors can use to get a payments from their customers.
2. When vendor chooses some payment methods, he should be able to input his own payment data, and the Customers should be able to see the payment data of a vendor at least in the invoice.

How do I do that?

Best regards,
Petro Kozak

[info85]

Hello,

today I updated all your plugins that I’ve bought from you. And then the party started. Look at the scrennshot.

https://prnt.sc/nzt8ii

This notification says that I updated the Store Manager Page 265 times in 5 minutes.
What is that? I have an IThemes Security plugin and have checked my site and my domain. Site and Domain are clean.

Is there some security issues from you? Or some bug?

I strongly recommend you to answer the messages, because the issues connected with your plugin are getting worse and worse. And you refuse to answer more than 1 time in 4-5 days, which is rare.

Best regards,
Petro Kozak

[info85]

Hello,

at this point I deleted your Admin Account from my site.
When you will need it again, please write me, I will create an Admin account for you one more time.
Best regards,
Petro Kozak

[WCFM Forum]

HI,

Please update WCFM 6.1.6, this will resolve for you.

Thank You

[info85]

Hello,

I updated your plugin. And after that Im not unable to go to the Dashboard! When I login I get this message:

https://prnt.sc/o0r1jp

Translation of this message in English is:” The website has technical difficulties. Please check the website administrator’s mailbox for further instructions.”

And that happened exactly after I updated your plugin!

Please, solve this as soon as possible.

Best regards,
Petro Kozak

[info85]

Hello,

I resolved the issue.

BUT: what about the previous problems that I wrote about? When will they be solved?

1. Message from June 6, 2019 at 5:49 am #66161 REPLY

Hello,

thank you for solving that issue.
But there are still some issues left.

1. I deactivated the normal order invoice from PDF Invoice Plugin settings.

Result is the same. When I download the invoice from WCFM as Admin I get this normal store invoice, which has no use.
https://prnt.sc/nxe2xo
https://prnt.sc/ny86kb

Could you please provide me the screenshot of how should I exactly activate a Vendor store invoice for Admin, so that the invoice downloaded from Vendor Dashboard and the invoice downloaded from Admin Dashboard look the same?

2. On 23 May I wrote you about an issue. And this issue is still unresolved.

I have created 4 Vendor Verification fields, and translated them in German with WPML. But they appear in English although I translated them.

Can you tell me how to fix this?

Theres the screenshot of a issue:

https://prnt.sc/njtfpn

Thank you for your help and support.
Best regards,
Petro Kozak

2. Message from June 7, 2019 at 9:48 am #66373 REPLY

Hello dear WCLovers team,

there is one more issue there.

This time the issue with payments.

I cannot make a settings vor vendor payments.

1. As admin I want to define a list of payment methods that vendors can use to get a payments from their customers.
2. When vendor chooses some payment methods, he should be able to input his own payment data, and the Customers should be able to see the payment data of a vendor at least in the invoice.

How do I do that?

Best regards,
Petro Kozak

[WCFM Forum]

HI,

Could you please provide me the screenshot of how should I exactly activate a Vendor store invoice for Admin, so that the invoice downloaded from Vendor Dashboard and the invoice downloaded from Admin Dashboard look the same?

– Right now admin not allowed to download “Store Invoice”. We will add prohibition for this.

I have created 4 Vendor Verification fields, and translated them in German with WPML. But they appear in English although I translated them.

– Please check this – https://www.loom.com/share/bff643d46ce94f098a354720db526792
Recheck your translation, be sure you have translated this for right domain.

1. As admin I want to define a list of payment methods that vendors can use to get a payments from their customers.
2. When vendor chooses some payment methods, he should be able to input his own payment data, and the Customers should be able to see the payment data of a vendor at least in the invoice.

– Well, this is possible but only for offline payment methods. It will not possible for customers to pay in vendor’s PayPal account using WC Checkout.

Use this code snippet for the purpose –

add_action( 'end_wcfm_vendor_settings', function( $vendor_id ) {
	global $WCFM, $WCFMmp;
	$wcfm_customer_payment_options     = get_user_meta( $vendor_id, 'wcfm_customer_payment_options', true );
	?>
	<!-- collapsible -->
	<div class="page_collapsible" id="wcfm_settings_form_min_order_amount_head">
		<label class="wcfmfa fa-cart-plus"></label>
		<?php _e('Customer Pay Option', 'wc-frontend-manager'); ?><span></span>
	</div>
	<div class="wcfm-container">
		<div id="wcfm_settings_form_vendor_invoice_expander" class="wcfm-content">
			<?php
			$WCFM->wcfm_fields->wcfm_generate_form_field(  array(
																														"wcfm_customer_payment_options" => array('label' => __('Payment Options', 'wc-frontend-manager'), 'type' => 'textarea', 'class' => 'wcfm-textarea wcfm_ele wcfm_full_ele', 'label_class' => 'wcfm_title wcfm_ele wcfm_full_ele_title', 'value' => $wcfm_customer_payment_options ),
																														) );
	    ?>
		</div>
	</div>
	<div class="wcfm_clearfix"></div>
	<!-- end collapsible -->
	<?php
}, 500 );

add_filter( 'wcfm_marketplace_settings_fields_billing', function( $setting_fields, $vendor_id ) {
	if( !wcfm_is_vendor() ) {
		$wcfm_customer_payment_options     = get_user_meta( $vendor_id, 'wcfm_customer_payment_options', true );
		$wcfm_customer_payment_options_field = array(
																		"wcfm_customer_payment_options" => array('label' => __('Customer Payment Options', 'wc-frontend-manager'), 'type' => 'textarea', 'class' => 'wcfm-textarea wcfm_ele', 'label_class' => 'wcfm_title wcfm_ele', 'value' => $wcfm_customer_payment_options ),
																		);
		$setting_fields = array_merge( $wcfm_customer_payment_options_field, $setting_fields );
	}
	return $setting_fields;
}, 50, 2 );

add_action( 'wcfm_vendor_settings_update', function( $vendor_id, $wcfm_settings_form ) {
	global $WCFM, $WCFMmp;
	if( isset( $wcfm_settings_form['wcfm_customer_payment_options'] ) ) {
		$wcfm_customer_payment_options = $wcfm_settings_form['wcfm_customer_payment_options'];
		update_user_meta( $vendor_id, 'wcfm_customer_payment_options',  $wcfm_customer_payment_options );
	}
}, 500, 2 );

function wcfmmp_vendor_order_customer_payment_options( $order ) {
	global $WCFM, $WCFMmp;
	
	echo "<br /><br />";
	echo "<h2 style='font-size: 18px; color: #17a2b8; line-height: 20px;margin-top: 6px;margin-bottom: 10px;padding: 0px;text-decoration: underline;'>" . __( 'Payment Details:', 'wc-frontend-manager-ultimate' ) . "</h2>";
	echo "<table width='100%' style='width:100%;'><tbody>";
	$order_items           = $order->get_items( apply_filters( 'woocommerce_purchase_order_item_types', 'line_item' ) );
	foreach ( $order_items as $item_id => $item ) {
		$product_id = $item->get_product_id();
		$vendor_id           = $WCFM->wcfm_vendor_support->wcfm_get_vendor_id_from_product( $product_id );
		if( !$vendor_id || !wcfm_is_vendor( $vendor_id ) ) continue;
		$wcfm_customer_payment_options     = get_user_meta( $vendor_id, 'wcfm_customer_payment_options', true );
		if( !$wcfm_customer_payment_options ) continue;
		?>
		<tr>
			<td colspan="3" style="background-color: #eeeeee;padding: 1em 1.41575em;line-height: 1.5;font-weight:600;"><?php echo get_the_title( $product_id ); ?></td>
			<td colspan="5" style="background-color: #f8f8f8;padding: 1em;"><?php echo wpautop($wcfm_customer_payment_options); ?></td>
		</tr>
		<?php
	}
	echo "</tbody></table>";
	echo "<br /><br /><br /><br />";
}
add_action( 'woocommerce_order_details_after_order_table', 'wcfmmp_vendor_order_customer_payment_options', 50 );
add_action( 'woocommerce_email_order_meta', 'wcfmmp_vendor_order_customer_payment_options', 50 );

Thank You

[info85]

Hello,

Firstly, I am very unsatisfied, because I had a conversation with on of your agents, before I purchased this plugin. And I got a garantee, that the payments work exactly how I described.
I got a garantee that every Vendor can choose his payment method and will get the money DIRECTLY from Customers. With ALL possible payment methods.

And now you say that the Vendors can use only offline payments.

But we can not work only with offline payments method. For juridical reasons we have to allow our vendors to get the payments directly from Customers and we can not be involved in that process.

So, if you can not give us the possibilty to allow vendors to get the payments directly from Customers with not only offline but also with the online payments, than we can not use your plugin anymore.

So, the question is: can you do this for us?
In the next update? At least in some update later?

Can you do this?

Best regards,
Petro Kozak

[WCFM Forum]

HI,

I got a garantee that every Vendor can choose his payment method and will get the money DIRECTLY from Customers. With ALL possible payment methods.

– This is impossible.

This is possible only using “Stripe Split Pay”. and we have mentioned this every where very clearly.

Previously it was possible using PayPal, but now they have disabled API for this.

Kindly show me screenshot of mail thread or forum topic where you got this information from us?

Well, I am the only person (Shhiv Kumar) who reply to all WCFM forum topics and emails. I never say this to any of our users in last 1.5 years.

Thank You

[info85]

Hello,

it wasnt an Email. I had a Skype conversation with an agents of your company.

The convesation happened on 19.11.2018

Best regards,

Petro Kozak

[info85]

Hello,

so maybe on 19.11.2018 the Paypal option was active? And API was disabled after this date?
Best regards,
Petro Kozak

[WCFM Forum]

What is your Skype ID?

PayPal Adaptive deprecated since middle of 2017

Thank You

[info85]

Hello,

can some payment API be integrated in WCFM so that we can configure the payments as we want?

I understand, that it is a customization, but if its possible, it would be a solution.

The question is: is it possible? And how mush would it approximately cost?

Best regards,
Petro Kozak

[info85]

Hello,

are you still there?
Your last message was from 21.06.2019 and you told me that you will show me the Loom Video of how PayPal Payment Gateway is capable to work in the way we wanted to, so that Customers send their order payment directly to vendors.

However, I didnt get any messages from you after that. I also didnt get any updates on checking the possibility to integrate the Trustly Payment Gateway.

Is there any progress in this directions?

Best regards,
Petro Kozak

[WCFM Forum]

HI,

We are testing that custom addon.

Will send you soon.

Thank You

[info85]

Hello,
on. 14th of July you wrote that you are testing the custom addon and will send me the Loom Video of it.

How is it going with testing?

Is there some news?

Because we are waiting more than a month for a solution of the payment issue.

Best regards,
Petro Kozak

[info85]

Hello,
on. 14th of July you wrote that you are testing the custom addon and will send me the Loom Video of it.

How is it going with testing?

Is there some news?

Because we are waiting more than a month for a solution of the payment issue.

Best regards,
Petro Kozak

[info85]

Hello,
on. 12th of July I wrote you a message and you wrote that you are testing the custom addon and will send me the Loom Video of it.

How is it going with testing?

Is there some news?

We are waiting 2 monthes for solving the payment issue, waiting for some offers and solutions. Are you able to simply give the customer the info about what is the status of the ticket, how far are you in working on it, and how much time will it approximately take?

Best regards,
Petro Kozak

[info85]

Hello,

I wait for your response almost 2 monthes.

The issue was the payment gateways. As Admin, we dont want to be a participant of payment that are provided from Customer to Vendor. We want Customers to pay DIRECTLY to Vendors.
We want Vendors to be able to choose the payment method by themselves. Vendors have to be able to put their own payment data in their marketplace account.
We dont want to do this centrally through admin. We want to make payment Vendor-Customer reltionship.

In your last Message you told us that you are testing a custom addon for this.

Can you please tell us, how close you are to solve this for us?

Or are you not able to solve this?

We have to know this information so that we can plan our workflow.

Best regards,
Petro Kozak

[info85]

Hello,

are you there?

I dont even ask for a solution right now, I ask only for the information.

How far are you at testing the custom addon, that yo uwere talking about?

Best regards,

Petro Kozak

[info85]

Hello,

are you there?

I dont even ask for a solution right now, I ask only for the information.

How far are you at testing the custom addon, that yo uwere talking about?

Best regards,

Petro Kozak

[WCFM Forum]

Hi,

I am really sorry for such delay.

I know you are waiting for direct vendor paypal pay option.

We have created an addon for this, but facing some difficulties during refund.

We are trying to resolve that an will give you that addon as soon as possible.

Thanks for your patience and cooperation.

Thank You

[Jamie O’Reilly]

Hi. We’d like to change slightly the layout of the single product page so that the accordion buttons, namely Description, Policies, Reviews etc can sit beneath the single product image and thumbnails on the left-hand side of the page – rather than the default template wide position beneath both the left hand side and right-hand side product information as shown here https://www.dropbox.com/s/vbxzise69grwsjy/Screenshot%202019-08-13%20at%2016.03.46.png?dl=0

Our developer has tried but she’s struggled and has asked me to check if she’s using the correct hooks which are these:

// Move Product tabs underneath the product images
// =============================================================================
remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_product_data_tabs’, 10 );
add_action( ‘woocommerce_product_thumbnails’, ‘woocommerce_output_product_data_tabs’, 10 );
// =============================================================================

Thanks, Jamie

[WCFM Forum]

Hi,

Please contact theme support for this as this template is from theme.

Thank You

[Author]

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