Refund Amount Not Reflected In Withdrawal.

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    • #134933
      khuaneng.khor
      Participant

      Hi WCFM,

      I face an issue for the refunded order.

      As you can see for this order, customer refunded RM1.00 & admin has approved. Shouldn’t the vendor’s total earrings be deducted RM1.00, become RM9.80? But, your system still count it as RM10.80.

      Then, when the periodic withdrawal request sent to admin on Monday, it still show RM10.80. Now, credit & debit amount is not tally. Shouldn’t it become RM9.80 as RM1.00 already refunded to customer.

      Please assist.

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