Refund error

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Viewing 7 reply threads
  • Author
    Posts
    • #114456
      king2islam
      Participant

      hello i try to get into my order refund and im getting this message
      please help

      Attachments:
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    • #115251
      WCFM Forum
      Keymaster

      Hi,

      Please check at wp-admin -> WooCommerce -> Status -> Logs -> fatal_erros log -> is any error generated?

      Also check in Google Chrome Browser console, is there any JavaScript error happening to the site or not! (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

      If you find any errors then please show me screenshot for those.

      Thank You

    • #115269
      king2islam
      Participant
      This reply has been marked as private.
    • #115546
      WCFM Forum
      Keymaster

      Well, as I see this error report from date “2020-03-20”

      Is there any other error log from recent date?

    • #115567
      king2islam
      Participant

      Yeah the one I send you below

      2020-04-03T11:14:08+00:00 CRITICAL Uncaught Error: Cannot use object of type WP_Error as array in /home/u700261017/domains/naptree.com/public_html/wp-content/plugins/gravityforms/common.php:2684
      Stack trace:
      #0 /home/u700261017/domains/naptree.com/public_html/wp-content/plugins/gravityforms/common.php(2789): GFCommon::get_version_info(true)
      #1 /home/u700261017/domains/naptree.com/public_html/wp-content/plugins/gravityforms/gravityforms.php(708): GFCommon::check_update(Object(stdClass), true)
      #2 /home/u700261017/domains/naptree.com/public_html/wp-includes/class-wp-hook.php(289): GFForms::check_update(Object(stdClass))
      #3 /home/u700261017/domains/naptree.com/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Object(stdClass), Array)
      #4 /home/u700261017/domains/naptree.com/public_html/wp-includes/option.php(1801): apply_filters(‘site_transient_…’, Object(stdClass), ‘update_plugins’)
      #5 /home/u700261017/domains/naptree.com/public_html/wp-content/themes/flatsome/inc/classes/class-tgm-plugin-activation.php(1938): get_site_transient(‘u in /home/u700261017/domains/naptree.com/public_html/wp-content/plugins/gravityforms/common.php on line 2684

    • #118286
      WCFM Forum
      Keymaster

      Well, as I see “gravityforms” plugins throwing error.

      Can you please disable this once and take a look.

      Thank You

    • #118302
      king2islam
      Participant

      thank you for your reply

      i have just disabled the gravityforms and the error still exist

      help please

    • #121368
      Sushobhan
      Keymaster

      Hi,
      Is there any new error gets logged? Please check and share.
      Thanks!

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